Commercial Business Operations Senior Manager

Company Name: Vertex Pharmaceuticals

Type of Role: Contract position, Inside IR35

Contract length: 6 months

Location: Hybrid (3 days on site in Paddington)

Department: Global Insights Analytics and Commercial Operations (GIACO)

Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases.

Summary

The role of Commercial Business Operations Senior Manager is responsible for the supporting the Director of Commercial Excellence in key account management process, commercial data stewarding, field analytics, and in ensuring the execution of the commercial excellence activities within International Commercial.

Key responsibilities

Commercial Excellence:

• Supports end to end processes within CRM.
• Responsible for prioritising CRM improvements based on business priorities and user (Field team) feedback.
• Responsible for developing user stories, acceptance criteria and ordering of product backlog.
• Sitting member of the CRM development team, responsible for sprint planning and sprint review discussions.
• Proactively identifies new improvements to platforms, leveraging CRM subject matter expertise.
• Aligns business priority decisions with IT, cross-functional teams across.

Data Stewarding:

• Develop and execute the organisation's commercial data stewardship strategy to ensure data quality, accessibility, and governance in line with business objectives.
• Establish and enforce policies and procedures to maintain effective data stewardship.
• Implement and enforce Intl HEME data stewardship standards to maintain data accuracy and completeness

Field Effectiveness:

• Support the diagnosis, identification and improvement the effectiveness of Commercial Field Teams.
• Provides analytical expertise to support SFE activities.
• Measures & improves commercial field teams’ motivation & engagement through the execution of the incentive’s compensation plan

Skills & Experience:

• Bachelor's degree in communications, marketing, advertising or related discipline with relevant related experience – required.
• Strong knowledge of commercial operations incentives management processes.
• Strong knowledge in management of multi country incentives compensations plans.
• Excellent communication, interpersonal, and analytical skills.
• Direct hands-on experience with pharmaceutical data sourcing, integration, analysis, and reporting.
• Ability and desire to understand the product needs of the future and influence all stakeholders to prioritize them.
• Good working knowledge and understanding of Web & Mobile CRM platforms (Veeva) and underlying data

Preferred:

• Attention to detail and committed follow-through in communications to stakeholders.
• Pro-actively identifies issues and solves them.
• Ability to work in a fast-paced, evolving environment; focus on multi-tasking and self-prioritized workload.
• Strong focus on process delivery and execution.
• Scientific aptitude and working knowledge of specialty or rare disease therapies area (preferable)

Vertex is partnering with Talent Works to manage their international temporary job openings. If you are successful in your application, you will be employed by Talent Works to work on a temporary assignment at Vertex