About Us
We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
About the role:
This is a fantastic opportunity for a thoughtful and data-focused
Commercial Finance Manager to shape the way we report, analyse, and communicate business performance across Civica's global commercial function. In this role, you'll work closely with senior stakeholders and the Chief Revenue Officer to deliver high-quality financial insights, reporting packs, and performance commentary.
- If you enjoy uncovering patterns in data, building clear reporting frameworks, and supporting decision-making through meaningful insights, this role offers a chance to make a tangible difference. As Commercial Finance Manager, you will:
- Manage the cadence and calendar of commercial finance deliverables, ensuring timely insights and reporting
- Develop operational and executive reporting packs, including dashboards and balanced scorecards
- Run and maintain our Annual Recurring Revenue (ARR) analysis and support deeper insight into SaaS performance metrics
- Build and maintain reporting templates and KPI tracking for divisional finance teams
- Partner with stakeholders to analyse performance trends and provide clear, actionable commentary
- Support the creation of visual dashboards and automated reporting tools using Power BI
Requirements
- Strong understanding of SaaS performance metrics (e.g. ARR, churn, NRR, bookings vs billings)
- Advanced Excel skills and experience with data visualisation tools like Power BI
- Proven ability to work with senior stakeholders and explain complex financial concepts clearly
- Analytical mindset with a focus on patterns, performance drivers, and root-cause analysis
- Highly organised with excellent attention to detail and the ability to manage deadlines effectively
Benefits
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
✔ Days of Difference - Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions - 5% employer match to support your future.
✔ Income Protection - Up to 75% salary cover for long-term illness.
✔ Life Assurance - 4x salary tax-free lump sum.
✔ Critical Illness Cover - £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance - Fast access to private healthcare.
✔ Health Cash Plan - Claim back physio, therapies & more.
✔ Dental Insurance - Cover for routine & emergency care.
✔ Affinity Groups - Join employee-led communities.
✔ Bounty Bonus - Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
