Commercial Insight Analyst

Commercial Insight Analyst

Location: London, E14 9SH

Hours of work: 40

Contract Type: Permanent

We’re looking for a Commercial Insight Analyst to join our Business Development team. This is a fantastic opportunity for a recent graduate or early-career professional who loves turning data into actionable strategies to grow our pipeline and win new business.

Job Description

As a Commercial Insight Analyst, you’ll generate insights, support pipeline development, and help Sales and Marketing teams engage effectively with prospects.

Using tools like Power BI, you’ll interpret data and provide recommendations that drive performance.

Enjoy variety, stakeholder engagement, and clear progression opportunities in a fast-paced, collaborative environment.

Key Responsibilities

• Analyse market trends, competitor activity, and customer needs to identify opportunities and risks affecting the sales pipeline.
• Produce clear briefings and recommendations for Sales teams to inform pursuit strategies and client engagement.
• Monitor and track pipeline activity, using Power BI and other tools to create dashboards and visualisations for key metrics.
• Identify gaps or bottlenecks in the pipeline and recommend actions to improve conversion and win rates.
• Support the development and maintenance of win plans and engagement strategies for strategic accounts and high-value tenders.
• Coordinate engagement activities, track progress against milestones, and ensure alignment with customer priorities.
• Collaborate with Marketing to develop messaging, campaigns, and materials that reflect market insights and showcase capabilities.

Professional and Personal Competencies/Qualifications

• Skilled in Power BI
• Competent in Microsoft Excel
• Experienced in analytical thinking, data analysis, and trend analysis

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]