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We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.
Examples of our Liverpool portfolio include: The Plaza, Cotton Exchange, Exchange Court, Queens Insurance - all city centre based
Job purpose:
With the support of the Senior Commercial Manager you’ll be responsible for driving and delivering customer loyalty, through new lettings and account managing existing customers, anticipating their requirements at every step of their property journey. Negotiating commercial transactions that work for everyone and building strong customer relationships within the Bruntwood portfolio in Liverpool.
What we’re looking for:
- A passion for the Commercial Property industry, ideally you’ll have studied a Real Estate related degree or similar
- If you haven’t studied Real Estate we’re open to experience in roles that involve sales, negotiation, target/budget management, deal structure, market and competitor knowledge. Estate agency would be great, however we’re open to other industries
- A relationship builder who is able to develop rapport and adapt their style to a variety of customers and colleagues at any level
- Someone who is passionate and driven to deliver a great experience, putting customer experience at the forefront
What you’ll be doing:
- Manage enquiry pipeline and undertake office and flex space viewings, making sure we deliver an excellent viewing experience.
- Work as part of the wider commercial team to enable our sales targets across the Liverpool portfolio
- Support deals through to completion using your relationship management and negotiation skills
- Enable continuous improvements across our product proposition and review the competition, to make sure that we optimise all of our potential
- Full lifecycle account management including expansion, retraction and renewal conversations as well as an ability to engage in potentially challenging conversations
- Develop and maintain excellent working relationships with serviced office brokers, office agents and other third parties to make sure Bruntwood are the client of choice
- Work closely with local teams, including the asset managers, account management teams, community engagement managers to maximise migration of customers through our full product range
- Work closely with the design and building surveying teams to design and appraise fitted out offices
- Liaise with marketing team to develop and deliver effective marketing initiatives for all buildings and individual office suites
- Understand the USPs of being a Bruntwood customer to make sure that this is sold hand in hand with the product
We really believe that if you’re brilliant to work with, you deserve brilliant things in return:
- 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity / shared parental leave - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email [email protected] for an update.
