Commercial Manager - Facilities Management

Job Overview

As a Commercial Manager at Mitie, you will be accountable for for the commercial leadership of a major Facilities Management contract. This role sits at the heart of the operational and financial success of our service delivery and requires a strong grasp of contract management, financial governance, and commercial thinking.

You will act as a trusted advisor to operational and account teams, helping to shape contract delivery models, protect margin, ensure legal and contractual compliance, and drive value for both Mitie and its clients. Working across the full contract lifecycle, from mobilisation and pricing through to ongoing performance monitoring, change management, and renewal negotiations, you will ensure the commercial integrity of all agreements under your remit

.
The role involves close collaboration with internal stakeholders (operations, finance, procurement, and senior leadership) as well as external clients and suppliers. Your insights and commitment will directly influence profitability, client satisfaction, and long-term contract succes

s.The ideal candidate will bring a proactive, solution-oriented approach to managing commercial risks and opportunities, and be positive navigating high-value, regulated FM environments. This is an opportunity to join one of the UK's key FM providers in a role that blends strategic influence with hands-on contract managemen

t.
Main Dut

ies
Commercial Strategy & Overs

• ightDevelop and implement commercial strategies aligned to business goals, contract terms, and client ne
• eds.Ensure compliance with contract obligations and proactively identify and manage commercial ri

sks.Contract Management & Govern

• anceInterpret and manage contracts (e.g., NEC, JCT, CCS, bespoke client contracts), ensuring proper administration of terms, variations, and K
• PIs.Pilot change processes, including the preparation and agreement of contract amendments and variat
• ion.Manage the application for payment process, including pricing, substantiation, and timely submissi

ons.Financial Governance & Repor

• tingDeliver accurate and timely monthly cost/value reconciliations (CVRs), forecasts, and margin repo
• rts.Analyse financial performance and develop actions to maintain or improve profitabil
• ity.Work closely with finance to support budgeting, cash flow, WIP management, and audit readin

ess.Stakeholder Engage

• mentAct as a commercial partner to operations, providing advice and challenge where nee
• ded.Build and maintain strong relationships with clients, subcontractors, supply chain partners, and internal stakehold
• ers.Represent the commercial function in client reviews, audits, and strategic meeti

ngs.Procurement & Supply C

• hainSupport the procurement process, ensuring subcontractor and supplier agreements are commercially robust with considered pric
• ing.Oversee the administration of subcontracts, including valuations and final accou

nts.Team Leadership & Develop

• mentWhere applicable, manage and mentor s
• taffSupport the development of commercial capability across the operational t

eam.
What we are lookin

g for
Essential Expe

rienceSubstantial commercial management experience in a facilities management, construction, or regulated enviro

nment.Proven track record of working with CCS, NEC or similar bespoke cont

racts.Demonstrated ability to manage large, complex contracts across multiple sites and service

lines.Strong financial and interpretative skills with experience in budget governance, forecasting, and repo

rting.Team Mana

gement
Desirable Exp

erienceExperience within a large FM provider or service inte

grator.Knowledge of public sector procurement, government fram

eworks.
Skills & At

tributesCommercially astute with strong business

acumen.Exceptional negotiation, problem-solving, and contract interpretation

skills.Excellent stakeholder engagement and commun

ication.Ability to work under pressure and manage competing de

adlines.Qualif

icationsDegree in Quantity Surveying, Business, Finance, or related field (or equivalent expe