Site Name: UK – London – New Oxford Street
Posted Date: Dec 9 2025
Commercial Operations Director, Southern & Central Europe
Location: GSK HQ UK
Employment type: Full-time, Permanent
GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.
The Commercial Operations Director, Southern & Central Europe, will partner with the Area Head and Leadership Team to drive improved business performance and operational efficiency across Southern & Central Europe. They will serve as the primary contact and lead for New Product Introduction across the Area.
Key Responsibilities
- Advise leadership and lead ways to improve operations in the Area.
- Plan and organize leadership meetings to align with business goals/roadmap and Area ways of working
- Oversee and manage large strategic projects to deliver Area Priorities, acting as a trusted partner for market teams.
- Lead New Product Introductions for the Area, including forecasting and resource planning, docking point into the area to manage into market demands and workload. Lead improvements and effectiveness in launch readiness. Work in close collaboration with Area Medical Team.
- Develop strong relationships with internal and external partners. Including close working relationships with regional TA teams.
- Lead monthly performance reviews for the areas. Including creating effective reporting tools and processes for tracking performance. Work with global, regional, and local teams to set and measure key performance indicators (KPIs). Share relevant data and insights to support business strategy and performance discussions.
- Advance sales and marketing capabilities using global frameworks.
- Identify and share best practices to improve performance across the area.
Experience & Skills
Professional Experience
- University degree or equivalent Industry experience.
- Considerable commercial experience in the pharmaceutical industry, essential to have experience at local level.
- Experience setting strategy, leading high‑performing teams, driving cross‑functional collaboration and data‑driven decisions, and influencing senior stakeholders for successful product launches.
- Proven ability to manage performance and drive business results.
- Strong problem-solving, decision-making, and execution skills.
- Experience using data to make decisions and strong analytical skills.
- Ability to lead and inspire others, both directly and indirectly.
- Experience in business planning and strategy development.
- Understanding of sales force effectiveness and marketing principles.
- Strong project and program management skills.
- Effective communicator and presenter, fluent in English.
Preferred Qualification
If you have the following characteristics, it would be a plus-
- Advanced degree (e.g., MSc) or MBA.
- Experience in launch planning and commercialization, including global product launches.
- Candidates with prior experience in specialty medicines will be given preference.
- Familiarity with CRM systems and commercial analytics platforms.
- Prior experience working across multiple markets or in above-country/regional roles.
- Proven ability to design, implement and scale best-practice commercial processes.
- Experience coaching leaders and building high-performing teams.
We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience, we are looking for, we encourage you to apply
Closing Date for Applications: 31st December 2025 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive
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