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Detailed Responsibilities
- Develop relationships with key Managers and Directors in both the Instruments Commercial Team as well as the IBP teams in the EU and the US
- Lead the creation of improved processes to gain better visibility on supply/demand gaps that may lead to backorder and/or customer impact.
- Partner with the Supply Planning and IBP leaders on a regular basis to gain insights into current and potential challenges to meet demand.
- Gather requests, needs, and questions from sales and marketing leaders within the Instruments Division to prioritize supply/demand gaps.
- Coordinate the specific EU allocation process within Commercial for products on global allocation. Work with EU Supply Planning Team to ensure seamless execution.
- Monitor ordering trends of Key Accounts and work to optimize service levels and role of product supply in critical customer relationships.
- Lead supply and inventory strategy for new product launches in Europe. Coordinate ramp-up timings and quantities.
- Assess inventory levels across product lines and regional warehouses to ensure adequate safety stock and identify any areas where adjustments may be needed outside of the standard safety stock calculations.
- Lead product obsolescence strategy and execution as part of the Product Life Cycle Management (PLCM) process in Europe.
- Proactively identify potential issues that could cause disruption to product supply and partner with the IBP team to determine root causes and put stopgaps in place.
- Help drive demand and supply consensus between cross-functional groups and leaders
- Communicate backorder and supply updates to Instruments EU commercial leaders on a frequent basis.
- Attend regular IBP meetings to collect insights on trends or events that could effect EU supply as well as provide the EU business perspective and needs to IBP and BU leadership
- Raise attention to and coordinate resources to address critical gaps in the supply chain that are causing challenges for sales reps and customers
- Assess distributor inventory management and work to improve processes to improve predictability and customer service levels.
- Track KPI’s to quantify progress in improvement work and communicate out to key stakeholders
- Partner closely with the EU IBP Supply Point of Contact (SPOC) for all communication and strategy.
- Responsible for managing the EU Commercial Operations team, including Demand and Order Management functions.
What You Need -
- Bachelor’s degree in Business/Engineering/Supply Chain management or related discipline required
- 8+ years experience required in a production, supply or demand role (or equivalent) where knowledge is demonstrated and experience gained in supply chain processes
- Experience in in Supply Chain or Planning Management “preferred”
- Demonstrated knowledge of demand management/sales forecasting tools, forecasting processes in sales, marketing operations, finance, manufacturing, and supply chain issues “preferred”
- Experience in the medical industry “preferred”
- Excellent knowledge of MS Excel required
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
