Commercial Timetable Planner

Commercial Timetable Planner: Be the Mind Behind the Movement.

Are you passionate about rail operations and ready to transform timetables into seamless customer experiences? We’re looking for a Commercial Timetable Planner to join our agile and forward-thinking Commercial team. This is your opportunity to play a key role in making our services more accessible, efficient, and customer focused.

In this role, your work will directly shape how and when customers can book their journeys—especially during high-demand periods and special events. You’ll be at the heart of a collaborative effort that blends operational precision with commercial strategy.

This role can be based either in London or Birmingham

What you’ll be doing:

As a Commercial Timetable Planner, you’ll act as the vital link between Operations and Commercial teams translating train schedules into sellable journeys. You will:

• Input and manage timetable data in pricing and reservation systems across the Avanti West Coast network.
• Ensure coach layouts and stock types align with the train plan, giving customers confidence in their bookings.
• Open services for sale as early as possible to maximise booking horizons and revenue potential.

But that’s just the beginning. You’ll also unlock commercial opportunities for special events, working closely with Network Rail and internal teams to:

• Develop detailed, fully resourced train plans for special events, engineering works, and more.
• Ensure both base and special traffic plans deliver excellent customer outcomes and commercial value.
• Keep stakeholders informed and aligned, identifying and mitigating risks alongside the Timetable Production Manager.

What We’re Looking For

• Strong understanding of railway operations and geography.
• Knowledge of Network Rail and TOC planning processes.
• Excellent communication and stakeholder management skills.
• Ability to manage priorities under tight deadlines.

Please see role profile for further information.

What You’ll Get in Return

• Railway pension scheme
• Free travel on Avanti West Coast for you/spouse/partner/dependents
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• 10 free journeys on other First Group Train Operator

Ready to help shape the future of rail travel? Apply now and be part of something truly moving.

At Avanti West Coast, we value the differences that make each of us unique! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are welcomed, recognised, accepted and put to good use!