Commissions Administrator

Solihull, England, United Kingdom

7/18/2025

Company Description

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Since 2000, we’ve been keeping businesses connected.

At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.

Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

Job Description

You’ll be the go-to person for all things commission-related, supporting our Sales teams and leaders, answering queries, improving processes, and helping everyone work smarter with the tools and data available.

This isn’t just an admin role, it’s about building relationships, spotting patterns, and becoming a trusted partner to the people who drive our business.

What You’ll Be Doing

• Acting as the main contact for Sales teams and leaders for all commission-related questions
• Investigating and triaging queries, resolving what you can and escalating where needed
• Identifying trends in queries and data to suggest smarter, more efficient processes
• Helping Sales colleagues understand and use reports and data sources more effectively
• Building strong relationships to support collaboration and empower teams to self-serve
  
  

Qualifications

The ideal candidate for this role will have the following:

• Ability to stay cool under pressure and meet tight deadlines
• First-class communication skills and confidence working with people from all walks of life
• A proactive, positive attitude, always looking for better ways to get things done
• Strong organisational skills and the ability to juggle multiple priorities
• A sharp eye for detail and a passion for getting things right
• Team spirit, you're hands-on, helpful, and not afraid to roll up your sleeves
  
  

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

• Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
• Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
• Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
  
  

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.