Communications Officer

Job Title: Communications Officer

Reports to: Communications Director

Salary: £34,350 - £37,400 pa

Contract: Full-time; 1-year Fixed Term Contract

Location: EC1Y / Hybrid working

The opportunity:

We are looking for a highly organised, proactive and detail-oriented Communications Officer to join our team. This role is essential for ensuring the smooth flow of internal and external communications, enhancing our efficiency and supporting the wider team to deliver impactful communications.

Our ideal candidate will have excellent time management skills, thrive on planning and coordination and have a good eye for design to help deliver effective communicators.

This is an exciting time to join the Communications Team as we embark on a new business strategy to grow the amount of money that is invested in tackling social issues and inequalities in the UK. You will be an integral part of a purpose-driven team committed to making a positive impact. You will have the opportunity to shape how we communicate, strengthen our brand and support our mission; whilst growing your own skills in a supportive environment.

What you will do:

This will be a varied role, delivering across a range of channels. Key areas will include:

•  Sourcing, editing and creating on-brand visual assets (images, GIFs, videos) to support our communications.
• Editing, maintaining and uploading content on our website using our Content Management System (Wagtail).
• Supporting the design and delivery of email marketing communications.
• Measuring performance of communications, using analytic tools to effectively report on our Key Performance Indicators (KPIs).
• Supporting the development of resources and training to effectively integrate communications across the wider organisation.
• Supporting the planning and delivering of social media content to increase our reach and engage audiences.
• Monitoring social media channels, identifying opportunities for engagement, sharing feedback with the team and gathering insight on our audiences and trending topics. 
• Organising and maintaining effective filing system for documents and brand assets for the Communications team, including collating and storing records for compliance purposes.
• Supporting ad hoc requests from colleagues and third parties for brand assets.
• Support with the production of high-quality PowerPoint presentations and help to development and design slide decks

What you will bring:

Essential experience:

 Experience and competency in:

• Copywriting
• Microsoft Office suite
• Design packages (Canva, Adobe Creative Cloud particularly Photoshop and InDesign)
• Video/audio editing tools for creating video content
• CMS platforms
• Email marketing platforms – Campaign Monitor is a plus
• Google analytics

Desirable experience:

• Experience of working within either social sector or finance sector.
• Understanding of social investment or impact investing.
• Data-driven thinking, comfortable with marketing analytics tools and social media monitoring software (Google Analytics, Sprout Social, etc).

Skills, Abilities and Attributes

• Positive, proactive attitude.
• Strong communication skills.
• Good decision-making skills
• Excellent attention to detail and organisation skills.
• Good eye for design
• A passion for social impact.
• Ability to work at pace with multiple responsibilities.
• Collaborative team player with the relationship building skills needed to work cross-functionally.
• Creative problem solver with an ability to think outside the box and a demonstrable interest in the latest digital developments

Embody Better Society Capital core values:

Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.

Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence

Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible to a number of public transport links. This will be a hybrid role.

Right to work: Candidates must have the existing right to work in the UK 

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialised; disabled; under-served communities)

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with us.

How to apply:

Please apply via our website by midday 12 August 2025

Phone Screenings will be held w/c 18 August 2025

Interviews will be held w/c 25 August 2025

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.