Community Care Lead

Job Title: Community Care Lead

Reporting to: Senior Community Care Lead

Location: Hybrid – Cardiff, Wales

Salary: £27,500 + up to £3,000 pa bonus + car allowance (£320pm)

Contract type: Full time / Permanent

Working Pattern: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week)

Some flexibility will be required to include working some evenings

and 1 in 4 weekends

Who are we?

At Newcross Healthcare, we’re transforming healthcare through innovation, technology, and education—anchored by our values of Integrity, Respect, Empathy, and Teamwork.

As one of the UK’s leading providers of healthcare staffing and professional development, we empower over 80,000 health and social care professionals with smarter workforce tools, free digital learning, and accredited training.

By combining professional excellence and intelligent technology with genuine human compassion, we’re shaping a more connected, caring future for healthcare. Our values guide everything we do, ensuring exceptional care for patients and unwavering support for our teams.

Who are you?

Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high-quality and person-centred care to individuals within their own homes or in the community. As a Community Care Lead you will play a pivotal role in ensuring that clients receive the care and support they need to maintain their independence and well-being.

You will work closely with clients and their families to develop and implement care plans tailored to individual needs, which may include assistance with activities of daily living, medication administration, mobility support, and emotional companionship.

By offering compassionate and professional care, Community Care Leads contribute to enhancing the quality of life for clients while upholding the values and standards of Newcross Healthcare.

What will you do?

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

• You’ll take the lead in delivering outstanding care—owning day-to-day service delivery, keeping care plans current, and making sure every client receives safe, personalised support.

What we’ll be looking for: (skills, experience + qualifications):

• NVQ Level 3 in Health & Social Care (or equivalent experience)
• At least 1 year’s experience as a Senior Carer in the community, with proven staff supervision
• Full UK driving licence
• Strong rota management and admin skills
• Solid knowledge of CQC Domiciliary Care standards and social care regulations
• Confident IT user (databases, MS Office)
• A motivated self-starter with excellent organisation, time management, and attention to detail
• A collaborative team player who communicates well and builds trust
• Professional, confidential, and confident handling welfare concerns or complaints

What happens next:

To apply for this role, please submit your CV and complete the short screening questionnaire which will make sure this opportunity aligns with your experience and expectations and they will help us review your application more efficiently and ensure we’re a good match for one another.

To apply and find out more about us click here: https://www.newcrosshealthcare.com/

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.