Compliance Manager

Company Profile

“To use the best technology to better connect people.”

Company Profile We are an award-winning technology services company based in Bedford. Established in 2006, we have an outstanding growth record, fantastic clients, and an excellent working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers, our aim is to provide the highest levels of service coupled with a great working environment.

Description

We are expanding our governance and compliance capabilities and are seeking a Compliance Manager to lead and manage our accreditation and certification processes. This role is critical in ensuring Total IT maintains and exceeds the standards required for industry-recognised accreditations such as SafeContractor, ISO 27001 & Client focused accreditation systems.

The Compliance manager will:

• Develop and maintain compliance frameworks aligned with accreditation standards.

• Coordinate audits, assessments, and documentation to ensure ongoing certification.

• Promote a culture of compliance and continuous improvement across the business.

Responsibilities

Compliance Framework Development

• Build and maintain a compliance roadmap for all relevant accreditations.

• Develop policies, procedures, and documentation aligned with ISO 27001, SafeContractor and our Supply chain management systems

Audit & Accreditation Management

• Lead internal and external audits, ensuring readiness and successful outcomes.

• Liaise with external auditors, certification bodies, and regulatory agencies.

• Maintain accurate records and evidence to support compliance.

Risk & Control Monitoring

• Identify compliance risks and implement mitigation strategies.

• Monitor and report on compliance KPIs and audit findings.

Training & Awareness

• Deliver training and awareness sessions to staff on compliance requirements.

• Promote best practices and ensure understanding of compliance obligations across departments.

Continuous Improvement

• Review and refine compliance processes regularly.

• Stay up to date with changes in standards and regulations, adapting internal processes accordingly.

Results / Measures

• Successful maintenance and renewal of all accreditations.

• Positive audit outcomes with minimal non-conformities.

• Up-to-date and accessible compliance documentation.

• Increased staff awareness and engagement with compliance practices.

• Positive feedback from auditors and stakeholders.

Responsible for (Budget / People)

• Compliance across all departments and functions.

• Coordination of external audit and certification budgets.

Software and Technology Competencies

• Microsoft Office Suite (Word, Excel, PowerPoint)

• SharePoint for document management

• Power BI for compliance reporting

• Familiarity with compliance management tools and ISO documentation systems

Skills, Knowledge, and Experience

• Experience managing compliance for ISO 27001, Safe Contractor, Supply chain risk management system or similar frameworks.

• Strong understanding of risk management and internal controls.

• Excellent organisational and documentation skills.

• Ability to interpret and apply regulatory and accreditation requirements.

• Relevant certifications (e.g., ISO 27001 Lead Implementer/Auditor) preferred but if don’t have it yet, No problem — we’ll provide full training and certification support to help you get there.

Key Behaviours

• Detail-oriented and methodical

• Proactive and self-motivated

• Strong communication and interpersonal skills

• Integrity and professionalism

• Collaborative and team-focused

What do we expect from you

• Positive attitude

• Professional and high-standard approach to work

• Drive and determination

• Adaptability and flexibility

• Reliability and dependability

• Ability to add value to the organisation

Company Benefits

• 30 Days annual leave plus 1 day, 2 weeks either side of your Birthday

• Private Healthcare including 24hr GP Service, In-patient/Out-patient care, Therapies cover & Advanced Cancer Care cover

• Mental Health & Wellbeing programmes

• Audio, Optical & Dental cover

• Reward Programme valued at approx. £1,750/year

• Great working environment with a friendly team

• Contributory pension scheme

• Up to 10 days of relevant training per year

• Tailored professional and personal development plan

• High-performance computers for all employees

• Modern office with breakout areas

• Flexible Office/Home Working

Interview Process

1. Telephone Screening (10–15 minutes)

2. Microsoft Teams Interview with Executive Management

3. Face-to-Face Interview with Executive Management Team

4. Call with Executive management to discuss offer and expectations

5. Offer Letter and Welcome to the Total IT Team!

Why work at Total IT

"Great people", "The atmosphere makes me want to come into work each day!"

Expect a warm welcome, professional support, and top-up training to help you meet your goals.