Conduct and Control Manager

CompanyJSS Search

LocationDoncaster, England, United Kingdom

Posted At1/16/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (35.0%).

Occupation Type

Financial accounts managers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£44,700 (£22.92 per hour)

Occupation rate applies

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Description

Key information:

Line 1.5 risk and controls role
You must be comfortable with exec level stakeholders
Conduct/Consumer duty knowledge essential
Up to £62k + bonus
2 days in office (Doncaster location)
Clear progression plan in place

The Conduct and Control Manager aims to deliver first class standards in Conduct & Control to protect our clients, customers, colleagues and business. Supporting our businesses in the Retail Banking environment to deliver day-to-day activities and growth strategy through efficient, effective risk and controls management within risk appetite.

Responsibilities:

Identify, assess and monitor existing and future, commercial, operational, and conduct & control risks, ensuring appropriate mitigation strategies are in place
Ensure reporting of risks and incidents, with root cause analysis and remediation activity, is complicate per internal and external standards
Develop and maintain a risk register, tracking issues through to resolution
Work closely with stakeholders to embed risk management processes across teams

Develop a strong understanding of the business products to ensure product compliance is strong across the business, ensuring good customer outcomes

Assist in conducting risk assessments, control testing and policy reviews to ensure robust risk management practices

Coordinate internal and external audits, ensuring all information and documentation are available and accurate

Support with planning, tracking and reporting of conduct and control risk activities

Develop and deliver training materials to promote awareness of governance and control

Contribute to process improvements initiatives that increase efficiency and reduce risk exposure

Support the review of reporting for risk committees, risk meetings and forums

Monitor milestones, KRI reports and key actions/deliverables in line with the ERMF

Ensure effective management reporting of all governance issues and conduct risk

Support the Business Owners with raising Risk events, Incident Management, the RCSA process and the accuracy of the Control Library

Prepare governance reports and dashboards for risk forums and leadership teams

Create, maintain and ensure consistent tools and risk / issue templates are used across the business

Essential experience:

Regulatory Knowledge: Deep expertise in Conduct Risk, Consumer Duty, and the FCA Handbook.
Operational Risk: Strong background in 1st-line operational risk and RCSA (Risk and Control Self-Assessment) processes.
Control Specialist: Experience in control design and translating complex regulations into practical operational controls.
Sector Experience: Retail or business lending is highly preferred but broader banking sector knowledge is good
Interpersonal skills: Excellent presentation, verbal and written communications skills across all levels of stakeholder
Ability to operate and influence in a complex and diverse stakeholder environment; build and maintain effective relationships with focus on managing expectations and the ability to build credibility

Desirable

Familiarity with control frameworks and risk management methodologies
Strong attention to detail
Good knowledge of management information practices.