Conference and Events Operations Manager
Company
Location
London, England, United Kingdom
Posted At
7/23/2025
Advertise with us by contacting: [email protected]
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Hilton. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
Fancy taking a closer look at our brand new hotel? Check out our socials:
Events website: Hilton London Metropole (londonmetpresents.com)
Linkedin: https://www.linkedin.com/company/hilton-london-metrople/
Annual salary ranging from £34,000 up to £36,000
A WORLD OF REWARDS
What will I be doing?
As a Conference and Events Operations Manager, you are responsible for managing all aspects of Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:
A Conference and Events Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Work Locations
Hilton London Metropole Hotel
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
Fancy taking a closer look at our brand new hotel? Check out our socials:
Events website: Hilton London Metropole (londonmetpresents.com)
Linkedin: https://www.linkedin.com/company/hilton-london-metrople/
Annual salary ranging from £34,000 up to £36,000
A WORLD OF REWARDS
- Smart Uniforms provided and laundered
- Free, healthy and high quality meals when on duty
- Grow your Career !
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
What will I be doing?
As a Conference and Events Operations Manager, you are responsible for managing all aspects of Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Conference and Banqueting operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Aware of trends and propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs, identifying any areas for action
- Set achievable budgets and other short- and long-term functional goals
- Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
A Conference and Events Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong knowledge of hotel/leisure/service sector
- Degree or diploma in Hotel Management or equivalent
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team
- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar
- Passion for delivering exceptional levels of guest service
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Work Locations
Hilton London Metropole Hotel
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services
Advertise with us by contacting: [email protected]
Hunt UK Visa Sponsors
Copyright © 2025