Configurator

Systems Configuration Analyst

Location: Hybrid - London

Package: Negotiable + Benefits

At Brown & Brown (Europe), we’re transforming insurance technology through curiosity, innovation, and collaboration. As part of a cross-functional delivery team, you’ll work on impactful projects that shape the future of our platforms. You’ll be empowered to take ownership, contribute ideas, and grow your skills in a supportive, agile environment. This is your chance to be part of a team that values transparency, adaptability, and continuous learning.

The day to day:

As a System Configuration Analyst at Brown & Brown (Europe), you’ll play a key role in configuring, maintaining, and enhancing our insurance platforms and associated online experiences. Working within agile, cross-functional squads, you’ll collaborate with Product Owners and stakeholders to deliver high-quality system updates and improvements. This role is ideal for someone who enjoys solving complex configuration challenges, supporting business change, and driving continuous improvement across our technology landscape

• Configure and administer insurance platforms and web experiences, translating user requirements into practical solutions.
• Maintain configuration standards, document changes, and communicate impacts to users.
• Collaborate with QA Engineers and analysts to define test scenarios, support testing, and assist post-implementation.
• Participate in agile ceremonies to align configuration tasks with delivery goals.
• Support data integrity and optimize system performance through proactive configuration management.
• Assist in roll out and release planning, ensuring configuration readiness and version control.
• Provide training and guidance to users on system functionality and configuration impacts.
• Evaluate new platform capabilities and contribute to road map discussions with vendors.

About you:

We’re looking for candidates who bring a strong analytical and technical mindset, with the ability to learn quickly and adapt to new technologies. You might already have experience as a Systems Configuration Analyst, or you may come from a background in website development, UI design, or another technical field and be ready to apply your skills in a new context.

• Analytical thinker with a passion for solving problems and improving systems.
• Experience with simple website development (HTML, CSS, basic JavaScript) or UI design is a plus.
• Familiarity with software development lifecycle and agile ways of working.
• Experience with insurance platforms, Oracle NetSuite, Microsoft SQL Server scripting, or SaaS platforms is advantageous but not essential.
• Strong troubleshooting skills and ability to resolve technical issues.
• Excellent verbal and written communication skills.
• Willingness to learn new platforms and technologies.

Core Values and Attributes

• Drives Outcomes: focused on results and delivering value.
• Ownership & Accountability: takes responsibility for work and team progress.
• Continuous Improvement: seeks opportunities to innovate and enhance practices.
• Outwardly Looking: stays current with industry trends and emerging technologies.
• Effective Communicator: tailors messages for different audiences to drive action.
• Collaborative Mindset: works jointly with others to achieve shared goals.

What Sets You Apart

• You’re curious and always looking to improve.
• You take ownership and follow through.
• You enjoy solving problems and thinking critically.
• You thrive in a team environment and value shared success.
• You stay up to date with industry trends and emerging tech.

The rewards:

• A negotiable basic salary and all the normal benefits you’d expect (Holiday, company pension etc.)
• A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff
• A flexible working methodology to enable you to be where you need to be, if you don’t need to be in an office then don’t, if you want to be in an office your welcome to use one.
• An environment built around supporting and developing our staff with funding available for relevant professional qualifications.