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Copyright © 2025
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Customer Insights Specialist
🌏 Manchester or Oxford (Hybrid)
💰 £26,000 - £34,000
💷 Discretionary Company Bonus Scheme
⏰ Monday – Friday 9am – 5.30pm (1 hour lunch) (37.5 hours per week)
💖 Our perks
🚗 Oodle – who are we? 🚗
Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond.
Upgrading. Growing a family. Fresh starts. Big moves. Bumps in the road. - we finance cars, but more importantly, we finance people. Since 2016, we’ve supported tens of thousands of customers on their car buying journey
As an employer, your career is important to us. We’re committed to creating an environment where you can thrive as yourself. We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us. Our Talent Development team is here to support your growth, providing opportunities for learning, development, and career progression.
🙌 The Role & Team
Customer Insights Specialist at Oodle Car Finance.
The Customer Insights Specialist at Oodle Car Finance plays a vital role in helping us understand our customers and the car finance landscape, improving the way we communicate and ensuring we deliver great experiences.
In this role, you’ll be designing surveys, analysing data, spotting trends in reviews, keeping an eye on competitors, and turning insight into action. You’ll work closely with our Commercial team to make sure our campaigns are informed by what really matters to customers and car dealer and finance broker partners.
If you're curious, analytical and passionate about creating positive change through insight, we’d love to hear from you.
At Oodle, our customers and people are at the heart of what we do. This is a great opportunity to build your insights career in a company that values collaboration, creativity, and customer-first thinking.
Your impact:
Who you are:
We’re a friendly team who are looking for someone who’s proactive, detail-focused, and keen to make a real impact through insight.
👩 💻 Hiring Process
💚 Our Values
Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.
To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.
Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.
We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email [email protected].
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