Content & Community Manager

Application Deadline: 19 September 2025

Department: Sales & Marketing

Location: Manchester

• We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
• We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us.
• We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
• We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognised when you go the extra mile.
  

• Strategic content creation
  • Own and execute the agency's content calendar, ensuring alignment with business objectives and client acquisition and retention goals.
  • Develop and maintain compelling website content that positions the agency as the go-to expert in our specialty areas.
  • Think strategically about every content piece—connecting blogs, case studies, and social posts directly to revenue outcomes and agency positioning.
  • Stay ahead of industry trends, competitor movements, and emerging platforms to identify opportunities.
  • Leverage AI tools to enhance content ideation, research, and optimisation while maintaining a human touch.
• Internal & external collaboration
  • Work closely with wider teams to extract compelling stories from client work.
  • Partner with the sales team and key knowledge experts on personal branding and employee advocacy programmes, elevating individual team members as industry thought leaders.
  • Manage external suppliers (design freelancers, PR consultants, videographers) to deliver engaging content.
• Multi-channel community building
  • Manage and grow the agency's presence across key digital channels (LinkedIn, website, email newsletters).
  • Plan, create, and publish compelling content across multiple formats—e.g., transforming one client success story into blog posts, LinkedIn thought leadership, case studies, video scripts, and email campaigns.
  • Capture photos and videos at events to create engaging social content and build our event storytelling.
  • Support with events, awards submissions, speaking opportunities, and other reputation-building initiatives.
    
    

• Strong B2B content marketing experience, ideally within an agency or professional services environment.
• Proven track record of creating engaging content across multiple formats (written, visual, video) and channels.
• Strong writing and editing skills with experience in long-form content creation (blog posts, case studies, whitepapers).
• Experience managing social media channels, particularly LinkedIn for B2B audiences.
• Familiarity with content management systems, social media scheduling tools, and basic SEO principles.
• Understanding of content analytics and the ability to measure content performance and engagement.
• Experience working with creative teams and external suppliers (designers, videographers, freelancers).
• Strong project management skills with the ability to juggle multiple content projects and deadlines.
• Collaborative mindset with experience extracting stories and insights from technical teams.
• Interest in emerging content trends and AI applications for content creation.

• You think strategically about content—understanding how each piece drives goals, client acquisition, and agency positioning.
• You’re a multi-format storyteller, able to take one core story (like a successful client project) and adapt it across blog posts, LinkedIn content, case studies, video scripts, and email campaigns.
• You use AI to augment your content creation, not replace your creativity.
• You are proactive, able to manage priorities, and meet deadlines.
• You have a curious mindset with a hunger to learn and excitement about testing new ideas.
• You’re creative, but not afraid of digging into the data to prove what works