Position Summary
Why join our team?
Samsung is an amazing place to work full of endless opportunities, great people and an outstanding environment. As well as this, Samsung provides the opportunity to be a part of innovation that makes a real difference in the lives of millions of people worldwide and we are looking for great people to join our journey. Throughout our history we’ve taken on big challenges and we strive to be the very best at what we do. Our commitment to innovation fuels our global leadership and encourages us to develop groundbreaking technologies. Come and join us as we take on the next big challenges of the future.
Our team is responsible for the product management in Europe of a suite of owned and operated global products developed by Samsung for use on our range of TVs, smartphones and tablets. We work very closely with our business development and ads colleagues, and the three teams together comprise ESBO, the European Services Business Office.
Our main products include Gaming Hub, the innovative cloud gaming native to Samsung Smart TVs, TV Plus that offers a wide variety of TV channels and video on demand, and Samsung News, a mobile-first news aggregation app pre-installed on all new Samsung devices.
The ambitions for Samsung News are bold; the product is already in market in the UK and North America, with exciting growth plans for the rest of 2025 and beyond.
Role And Responsibilities
Your key responsibilities
We are seeking a Content Operations Specialist for Samsung News. You will join an expanding Product and Editorial team within our Mobile eXperience (MX) division. The role will focus on supporting the creation, management, and optimisation of digital content for the Samsung News app and future platforms. You will report directly to the Editor-in-Chief and support the product team in managing the content lifecycle; ensuring material is created, distributed, and optimised to an exceptional standard. The successful candidate will have a proven record of working with cross-functional teams and contributing to successful digital content projects.
Your work will help our product to inform millions of users, and drive impact for one of the largest brands in the world. Tasks within this role will include:
- Manage and track the full content lifecycle within Samsung News.
- Schedule, publish, and maintain editorial content across the app and future Samsung News platforms.
- Write, edit, and proofread text content in line with our editorial and brand guidelines.
- Verify and curate partner video content in line with our editorial and brand guidelines.
- Coordinate content calendars to ensure timely publication across verticals such as Sport, Finance, Topical Events, Quick Polls, and Short-form Video.
- Collaborate with marketing and data teams to support personalisation algorithms, A/B testing, and content targeting strategies.
- Collaborate with global content teams to align on standard methodologies, localization requirements, and efficient workflows.
- Monitor content performance in partnership with the Data & Analytics team, and support reporting and insights.
- Support relationships and quality control monitoring with agency content suppliers.
- Maintain accurate, up-to-date editorial documentation and content-related databases.
What We Need For This Role
To be successful, you will possess the following skills and attributes:
Hard Skills
- Proven experience in digital content production, curation, and publishing across mobile apps, websites or social platforms.
- Strong copywriting, editing, and proofreading skills with excellent attention to detail.
- Experience with content scheduling and editorial planning tools.
- Experience with A/B testing, segmentation, and personalised content strategies.
- Ability to interpret content performance metrics and refine editorial approaches accordingly.
- Familiarity with CMS systems for text and/or video and collaboration tools (e.g., Airtable, Jira, Confluence).
- Working knowledge of analytics tools like Looker or Power BI.
- Awareness of the UK, European and US digital news landscape.
- This is not a journalistic role, but strong interest in current affairs, media trends, and short-form video content is required.
- Fluency in English is essential. Additional European languages are advantageous
Soft Skills
- Strong interpersonal skills with the ability to work cross-functionally across teams.
- Clear, confident communicator who is comfortable dealing with senior stakeholders and building global relationships.
- Exceptional time management and task prioritisation, able to meet deadlines under pressure.
- Highly detail-oriented and self-motivated.
- Comfortable in a fast-paced, evolving environment with a proactive approach to challenges.
- Flexible mind-set, open to iteration and continuous learning.
- Enthusiastic about technology and innovation.
- Comfortable working in a multicultural, international environment.
- Strong interest in digital news, current affairs, and consumer media.
What does success look like?
We want someone who is a positive and proactive teammate, who’d rather figure out a smarter way of doing something than keep doing it the same way. We’re a highly-functioning small team with a start-up mentality, knowing that we have the resources and potential of one of the most exciting tech companies that exist today.
Success therefore would include a product that grows its presence in the UK and Europe with meaningful development in audience and engagement KPIs. Success would also be indicated by the maintenance of a news product containing high quality content that continues to engage and entertain users.
Skills And Qualifications
Benefits of working at Samsung include
- Hybrid working - 3 days in the office and 2 days at home per week
- Bonus scheme linked to individual, team and company performance
- Healthcare cash plan
- Income protection
- Enhanced pension contribution
- Three volunteering days each year
- Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
- Holiday - 25 days plus bank holidays and an additional day off for your birthday
- Access to discounts on a wide range of Samsung products
- Access to a discount shopping portal
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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