Contract Administrator

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.

We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.

The Role

As a Contracts Administrator, you’ll play a key role in supporting the onboarding and management of clients, insurers, and other counterparties. You’ll ensure accurate and compliant account setup and maintenance within broking systems, while assisting internal teams with queries and maintaining the integrity of counterparty data.

You’ll work closely with senior team members to manage priorities, contribute to projects, and provide valuable input into team planning. Your attention to detail and understanding of regulatory requirements will help uphold company standards and support effective decision-making.

What You’ll Be Doing

• Supporting the onboarding process for clients, insurers, and counterparties.
• Maintaining accurate account records in broking systems.
• Responding to internal queries and escalating complex issues as needed.
• Acting as a liaison between business units and the Security & Counterparty team.
• Tracking and updating metrics to measure process effectiveness.
• Assisting with completion of Agency/Intermediary questionnaires and onboarding documents.
• Reviewing ARAS (Account Request & Approval System) submissions.
• Monitoring counterparty data and flagging changes to senior team members.
• Ensuring compliance with regulatory and legal updates.
• Contributing to team projects and providing management information.

Who We’re Looking For

• Experience in a compliance, contracts, or counterparty role.
• Understanding of UK regulatory environment and insurance broking.
• Proficient in Microsoft Office tools.
• Strong written and verbal communication skills.
• Logical and analytical mindset.
• Self-motivated and proactive.
• Good listening and interpersonal skills.
• Able to manage priorities and work independently.
• Comfortable handling data and identifying discrepancies.
• Keen to develop technical expertise and contribute to team success.

Qualifications

• Education in insurance, commerce, or a related field is preferred.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.