Contract Management Support Officer
Location
Wales, United Kingdom
Posted At
7/24/2025
Advertise with us by contacting: [email protected]
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Cyfoeth Naturiol Cymru / Natural Resources Wales. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Team / Directorate: Contract Management Support Service, Team 1 / Communications, Customer and Commercial
Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview Date: Week commencing 25/08/2025
Post number: 203958 GDN
The role
As a Contract Management Support Officer, you'll play a vital role in providing professional advice and support to managers and operational teams across Natural Resources Wales (NRW). You will guide colleagues through the contract lifecycle on a wide range of low to medium-risk agreements-covering procurement, concessions, timber sales, energy contracts, grants, leases, and management agreements.
Working closely with managers, you will help scope requirements, define and agree contract performance measures, and support contract delivery and mobilisation plans. You'll also contribute to key aspects such as supplier engagement, stakeholder collaboration, change and risk management, and exit or transition planning.
In this customer-facing role, you'll deliver first-class support and training to colleagues across the organisation, helping build their confidence and understanding of effective contract management. You will also assist the wider Contract Management Support Service (CMSS) team with high-risk contracts and strategic activities, keeping accurate records and using available systems and tools to manage key contract information.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
For informal enquiries, please contact Peter Lees at [email protected]
Interviews will be held on Microsoft Teams.
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
About Us
The Contract Management Support Services (CMSS) Team plays a critical role in ensuring robust, compliant, and value-for-money outcomes for Natural Resources Wales (NRW). We provide expert advice, guidance, and practical support to colleagues responsible for managing contracts, frameworks, grants, partnerships, and other agreements throughout their lifecycle.
Our team leads on developing and maintaining contract management processes and guidance, helping ensure consistent and effective practice across the organisation. We also maintain top-level oversight of all NRW contracts, acting as a "Second Line of Defence" in our governance model-supporting accountability, compliance, and risk management.
We hold delegated authority under NRW's Managing our Money framework, allowing us to review and approve contract variations, ensuring they align with good practice and relevant regulations.
What you will do
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method .
Benefits
This role will offer a range of benefits, including:
Please keep reading
We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview Date: Week commencing 25/08/2025
Post number: 203958 GDN
The role
As a Contract Management Support Officer, you'll play a vital role in providing professional advice and support to managers and operational teams across Natural Resources Wales (NRW). You will guide colleagues through the contract lifecycle on a wide range of low to medium-risk agreements-covering procurement, concessions, timber sales, energy contracts, grants, leases, and management agreements.
Working closely with managers, you will help scope requirements, define and agree contract performance measures, and support contract delivery and mobilisation plans. You'll also contribute to key aspects such as supplier engagement, stakeholder collaboration, change and risk management, and exit or transition planning.
In this customer-facing role, you'll deliver first-class support and training to colleagues across the organisation, helping build their confidence and understanding of effective contract management. You will also assist the wider Contract Management Support Service (CMSS) team with high-risk contracts and strategic activities, keeping accurate records and using available systems and tools to manage key contract information.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
For informal enquiries, please contact Peter Lees at [email protected]
Interviews will be held on Microsoft Teams.
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
About Us
The Contract Management Support Services (CMSS) Team plays a critical role in ensuring robust, compliant, and value-for-money outcomes for Natural Resources Wales (NRW). We provide expert advice, guidance, and practical support to colleagues responsible for managing contracts, frameworks, grants, partnerships, and other agreements throughout their lifecycle.
Our team leads on developing and maintaining contract management processes and guidance, helping ensure consistent and effective practice across the organisation. We also maintain top-level oversight of all NRW contracts, acting as a "Second Line of Defence" in our governance model-supporting accountability, compliance, and risk management.
We hold delegated authority under NRW's Managing our Money framework, allowing us to review and approve contract variations, ensuring they align with good practice and relevant regulations.
What you will do
- Support Contract Managers on low to medium risk contract management activities, advising on contract management process, governance, and outcomes throughout the contract management life cycle.
- Have a good understanding of relevant legislation and contractual mechanisms relating to contract management compliance, sustainability, and social value, providing advice and support to customers as needed.
- Understand the requirements of and provide professional advice on contract exit and transition plans.
- Hold accountability under Managing our Money (NRW's financial scheme of delegation), ensuring robust, compliant and value for money outcomes, with the ability to work autonomously and to make decisions without line manager input when needed.
- Establish and maintain good working relationships with both internal and external customers, suppliers, and partners to ensure awareness of best practice contract management.
- Work with and the support the Senior Advisor - Governance and Compliance by undertaking periodic compliance checks for contract management processes that support both the CMSS and contract managers, ensuring the measures and actions are effective, proportionate, and fit for purpose
- Undertake health and safety duties and responsibilities appropriate to the post
- Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
- Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
- Any other reasonable duties requested commensurate with the grade of this role.
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method .
- Minimum CIPS Level 4 - Diploma in Procurement and Supply or The Contract Management Capability Programme (CMCP) - qualified to practitioner level or equivalent experience. (Any applicant with relevant experience but unqualified must be willing to undertake the CMCP immediately and reach practitioner level with 18 months of appointment.)
- Good IT skills and experience of using an ERP / Finance or Contract Management System in the past 3 years.
- Experience of supporting or managing contracts in the public sector.
- Excellent customer service and interpersonal skills enabling you to effectively and professionally communicate with all our internal and external customers.
- Transferrable experience of using commercial approaches to support the delivery of key business objectives.
- Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh)
Benefits
This role will offer a range of benefits, including:
- Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
- 28 days annual leave, rising to 33 days
- generous leave entitlements for all your life needs
- commitment to professional development
- health and wellbeing benefits and support
- weekly wellbeing hour to use as you choose
Please keep reading
We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
Advertise with us by contacting: [email protected]
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