Coop Homes Planned Projects Administrator
Company
Location
Teddington, England, United Kingdom
Posted At
3/6/2025
Advertise with us by contacting: [email protected]
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Description
Who We’re Looking For
We're seeking a motivated individual with experience in delivering outstanding customer service, ideally within social housing, and managing or overseeing planned and major works. You should be comfortable collaborating with different teams to achieve results and proficient in using IT systems, including Word, Excel, databases, and Outlook. It would be a bonus if you have experience leading the delivery of KPIs and SLAs, writing reports for Senior Leadership or the stakeholders, and handling legal disrepair matters.
When we're hiring, we look for people who connect with our KOSMIHC values:
For more information about Co-op Homes, visit us at
Feel a connection? If this sounds like you, click ‘apply now’.
Closing date for applications is 19th March
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Who We Are
Hello. We’re Co-op Homes part of the RHP Group. We’re in business to provide management services to around 30 small housing co-operatives, plus we own and manage 315 of our own properties. We’re values driven with a clear strategy, and in everything we do, we’re applying our co-op ethos.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer 2024 and holding Investors in People Platinum status. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
We’re based at our main office in Teddington, West London. We offer a flexible approach to work, offering choice and flexibility to enable and empower you to be the best version of yourself, get the best out of your life and do the best for our customers.
If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connecting through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
Our Co-op ethos
At Co-op homes, how we think, how we behave and how we work is driven by our ethos, it’s what we refer to as the co-op ethos. It’s supported by our values: we care, we deliver, we learn.
At the heart of this is the desire to listen and then act. We believe that this leads to better outcomes for everyone.
In practice this means that we operate on the principle that no one person has all the answers. That it is necessary to create the conditions that allow for open dialog in an environment that is respectful and acknowledges expertise and experience where it’s relevant. As a result, we encourage participation from all areas, including residents, partners, contractors and colleagues.
The outcome should be that people who work for us, with us or receive services from us, have a sense of agency and feel that their voice matters. They also understand that in coming together, we aim to deliver outcomes that benefit the wider community.
We're seeking a motivated individual with experience in delivering outstanding customer service, ideally within social housing, and managing or overseeing planned and major works. You should be comfortable collaborating with different teams to achieve results and proficient in using IT systems, including Word, Excel, databases, and Outlook. It would be a bonus if you have experience leading the delivery of KPIs and SLAs, writing reports for Senior Leadership or the stakeholders, and handling legal disrepair matters.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We care!
- We deliver!
- We learn!
For more information about Co-op Homes, visit us at
Feel a connection? If this sounds like you, click ‘apply now’.
Closing date for applications is 19th March
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Who We Are
Hello. We’re Co-op Homes part of the RHP Group. We’re in business to provide management services to around 30 small housing co-operatives, plus we own and manage 315 of our own properties. We’re values driven with a clear strategy, and in everything we do, we’re applying our co-op ethos.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer 2024 and holding Investors in People Platinum status. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
We’re based at our main office in Teddington, West London. We offer a flexible approach to work, offering choice and flexibility to enable and empower you to be the best version of yourself, get the best out of your life and do the best for our customers.
If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connecting through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
Our Co-op ethos
At Co-op homes, how we think, how we behave and how we work is driven by our ethos, it’s what we refer to as the co-op ethos. It’s supported by our values: we care, we deliver, we learn.
At the heart of this is the desire to listen and then act. We believe that this leads to better outcomes for everyone.
In practice this means that we operate on the principle that no one person has all the answers. That it is necessary to create the conditions that allow for open dialog in an environment that is respectful and acknowledges expertise and experience where it’s relevant. As a result, we encourage participation from all areas, including residents, partners, contractors and colleagues.
The outcome should be that people who work for us, with us or receive services from us, have a sense of agency and feel that their voice matters. They also understand that in coming together, we aim to deliver outcomes that benefit the wider community.
- We care – by building empathy, being open, ethical, inclusive and supportive, we show compassion and help each other, our residents and communities flourish
- We deliver – by taking responsibility and ownership, we commit to our promises, ensuring high performance, quality and safety for everyone
- We learn – by listening, having humility, being open to ideas, collaborating and taking on board evidence we’re able to improve on everything we do
Advertise with us by contacting: [email protected]
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