CORP/3831 - Commercial and Contract Manager (FM)
Company
Location
City Of Plymouth, England, United Kingdom
Posted At
8/11/2025
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Description
Commercial and Contracts Manager - Role Profile.pdf
About The Role
Are you an experienced contracts professional with a passion for delivering high-quality facilities management services? Plymouth City Council is seeking a dynamic and commercially astute Commercial and Contracts Manager (FM) to lead the management of hard and soft FM contracts across our diverse estate.
In this pivotal role, you’ll ensure service excellence, value for money, and contractual compliance, while driving continuous improvement and supporting the Council’s carbon reduction and sustainability goals.
Key Responsibilities
Essential Qualifications & Knowledge:
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.
For more information or an informal discussion regarding this role, please contact Kirstie Spencer by email [email protected].
Closing Date - Sunday 24 August
About The Role
Are you an experienced contracts professional with a passion for delivering high-quality facilities management services? Plymouth City Council is seeking a dynamic and commercially astute Commercial and Contracts Manager (FM) to lead the management of hard and soft FM contracts across our diverse estate.
In this pivotal role, you’ll ensure service excellence, value for money, and contractual compliance, while driving continuous improvement and supporting the Council’s carbon reduction and sustainability goals.
Key Responsibilities
- Lead the development and implementation of robust contract management processes.
- Manage relationships and performance of all hard and soft FM contractors.
- Oversee procurement of FM services, including SLAs and KPIs.
- Conduct regular performance reviews and quality audits.
- Ensure compliance with health and safety, procurement, and risk management standards.
- Collaborate with internal teams to inform operational and financial decisions.
Essential Qualifications & Knowledge:
- Degree-level education.
- Project and Contracts Management qualifications.
- Strong understanding of performance and risk management.
- Proven experience managing FM contracts, including NEC4.
- Skilled in procurement, financial oversight, and contractor negotiations.
- Experience in developing and implementing contract management strategies.
- Local Authority experience.
- Familiarity with CAFM systems and carbon reduction initiatives.
- Excellent communication, negotiation, and relationship management.
- Strong analytical and numerical skills.
- Highly organised with attention to detail.
- Be part of a forward-thinking team shaping the future of FM in Plymouth.
- Play a key role in delivering sustainable and efficient services.
- Enjoy flexible working arrangements and a supportive work environment.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.
For more information or an informal discussion regarding this role, please contact Kirstie Spencer by email [email protected].
Closing Date - Sunday 24 August
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