Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join
Are you passionate about driving the success of a global business in the dynamic, evolving and fast-paced world of corporate communications? If so, we have the perfect opportunity for you!
As the Corporate Communications Manager for UK & Northern Europe, you will play a central role in shaping and executing the communications strategy for one of the biggest markets for Airbnb globally. The ideal candidate is a self-starter and a team player who is deeply immersed in the media landscape, not just in the UK & Northern Europe, but also with a global perspective.
Joining our Northern European Communications team based in our vibrant London office, you will have the chance to work closely with the local policy, marketing, legal and partnerships teams and regional news team, forging strong relationships across EMEA and the US, and ensuring a positive external reputation and favorability for Airbnb.
The Difference You Will Make
This is not your average Corporate Communications role. You will have the opportunity to drive impactful campaigns, manage a busy and high-profile press office across a range of complex and high impact topics, and engage directly with journalists. Your work will be diverse and exciting, including creating and executing cross-functional campaigns that deliver against business and policy goals, and developing robust narratives and stories that demonstrate Airbnb’s contribution to communities, economies, and society. With your established media contacts in the UK, you will be at the forefront of shaping the narrative, telling Airbnb's story in the region and how we are a force for good, and protecting the business from negative stories that undermine trust and reputation.
If you thrive in a fast-paced environment with a focus on execution, are passionate about media relations with a nose for a good story, love building relationships and working cross-functionally, this role is made for you. Join us in shaping the future of Airbnb's corporate and policy communications!
A Typical Day
- Work closely with the UK&I team to develop robust and effective corporate and policy communications story ideas, campaigns and narratives that create positive awareness and impact with Airbnb stakeholders; our community, policy makers and the press.
- Manage the UK, Ireland & Nordics press office, handling all reactive Corporate, Trust & Policy media enquiries
- Understand the media market and develop and maintain strong relationships with key reporters
- Development of monthly coverage reports, evaluating and measuring coverage impact, weekly reporting on key news stories
- Management of Northern Europe corporate agencies
- Draft and review written materials - story pitches, press releases, messaging, Q&As, briefs, presentations, speeches etc
- Support with briefing execs and colleagues for media interviews and public speaking engagements
- Work closely and seamlessly with the UK&I policy teams, consumer comms team and the European and global corporate, policy and trust communications teams
Your Expertise
- 6-8 years experience working in corporate and policy communications in an agency, inhouse or in high level public administrations
- Some experience with working on communications initiatives involving trust, crisis, policy, regulatory, corporate, and financial matters and working cross functionally
- Have an expert knowledge of the challenging and compelling UK media landscape, adept at working with reporters and editors on reactive and proactive stories, ensuring accurate reporting of Airbnb in national and regional media.
- Confident in advising internal teams on the media landscape, storytelling, how to maximise coverage opportunities and minimising negative media cycles
- Fluent English, spoken and written with excellent writing and strong verbal communications and interpersonal skills
- Strong media relations with an established media network, desire to forge relationships
- Flair for storytelling with experience of creating press office stories and multi-channel campaigns that build reputation and trust
- Can-do, proactive attitude, solutions focused, taking initiative to deliver impact whilst showing an appreciation for the structures and processes of a global matrixed business
- Experience working on projects in a fast-paced environment, keeping on top of processes, revisions to documents, and a keen eye for detail and delivery
- Maintaining enthusiasm and a calm demeanor in stressful situations
- Awareness of geo-politics and understanding and ability to distill and articulate complex topics that are nuanced across geographies and audiences
- Passion for Airbnb and the mission of the company
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
