Corporate Receptionist

The Receptionist at Lockheed Martin UK, London serves as the first point of contact for all visitors and customers, setting a professional tone and creating a positive first impression of the company. This role requires handling various enquiries from customers and employees while maintaining a high standard of professionalism and security. As the primary point of coordination for external offices, the Receptionist ensures a seamless operation, managing visitor access, appointments, and meeting preparation. Excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential.

Key Responsibilities:

• Provide a warm, professional, and welcoming service to both internal and external customers and guests, ensuring a high standard of customer service.
• Oversee the switchboard operation, including voicemail and contact information management.
• Administer and maintain the office security badge system, ensuring badges are issued and collected as required.
• Verify visitor IDs and documents for security clearance, ensuring compliance with safety procedures.
• Manage the incoming and outgoing mail, including distributing internal mail and coordinating courier services.
• Handle office deliveries, ensuring proper distribution within the building.
• Arrange taxis for employees and visitors as needed.
• Maintain the reception area, conference rooms, and pantry kitchen, ensuring all spaces remain neat and presentable at all times.
• Schedule meetings and appointments using Microsoft Outlook, proactively preparing for each meeting.
• Order catering (breakfasts, lunches) for meetings and events as required.
• Prepare meeting rooms in advance for the following day’s appointments.
• Perform monthly security badge checks and ensure badges are collected on a daily basis.

Required Skills, Qualifications, and Experience:

• Confident and assertive communication with individuals at all levels, including staff, visitors, and VIPs.
• Ability to create a welcoming and professional atmosphere at all times.
• Proficient in Microsoft Office applications and database management.
• Strong administrative, organisational, and time management skills.
• Excellent communication abilities, both verbal and written.
• Familiarity with health and safety protocols in the workplace.
• A team player, able to collaborate and seek support from internal departments when necessary.
• Capable of managing multiple tasks simultaneously while maintaining composure under pressure.
• Proactive in anticipating needs and staying ahead of demands.
• Comfortable working independently, managing a busy reception area.
• Flexible and adaptable to changing priorities and situations.