Corporate Receptionist | London

Role

To create a welcoming, professional first impression and assist all visitors and clients both in person and over the telephone.

Location: London

Reports to: Head Receptionist

Key Areas Of Responsibility

• Responsible for managing switchboard
• Responsible for overseeing front of house, ensuring meeting rooms and reception are immaculate at all times
• Meeting and greeting all visitors
• Coordinates meeting room bookings
• Liaising with Hospitality Assistant for catering requirements
• Liaising with the IT team for meeting room support
• Overseeing meeting rooms and client areas
• Liaison with main building reception
• Management of all equipment in reception area

Key Competencies

Core Skills:

• Consistently positive even under pressure
• Self-starter with a hands-on approach
• Proactively takes on the challenge of unfamiliar tasks
• Actively participates in continual professional development
• Acts with discretion, integrity and professionalism at all times

Team

• Seen as a cooperative team player willing to resolve issues
• Seen to go out of your way to help/support others and portray a can-do and helpful attitude
• Participates in admin team meetings/events
• Provides cover in the absence of team members

Communication

• Communicates effectively with colleagues, clients and suppliers
• Demonstrates effective communication skills both written and verbal

Key Tasks

Standards And Workflow

• Efficient and professional management of all incoming calls and ensuring they are connected to relevant person
• Takes and delivers clear message and ensures it is passed on to appropriate person