Spire Healthcare Group plc

Covering Medical Secretary

Company
Location
Harpenden, England, United Kingdom
Posted At
3/31/2025
Advertise with us by contacting: [email protected]
Description
Job Description

Covering Medical Secretary | Full Time | Harpenden | Excellent working environment | Competitive salary and benefits

The Spire Harpenden Hospital is currently recruiting for a Covering Medical Secretary to join our team on a full time basis to support us in providing a high quality service.

As a Covering Medical Secretary your main task will be to provide an efficient secretarial and administrative support to our consultants by covering absent medical secretaries. The post requires excellent communication skills, computer literacy and ability to remain calm when dealing with patients.

Spire Harpenden Hospital offers comprehensive private hospital services in a comfortable and relaxed environment to patients from London and its northern counties - Hertfordshire, Bedfordshire and Buckinghamshire. As the largest employer in Harpenden, the hospital prides itself in offering excellence in clinical quality, customer service and cleanliness. We have 5 state of the art Theatres and modern Surgical and Day Care Wards covering all major surgery, orthopaedics, gynaecology, plastics and medical patients amongst others.

Duties And Responsibilities

  • Provide an efficient and timely secretarial service to assigned consultants.
  • Transcribe audio dictation accurately, including medical terminology.
  • Prepare medical letter, clinic notes, discharge summaries, and external correspondence.
  • Maintain up-to-date and accurate patient documentation and filing systems.
  • Ensure clinic notes, correspondence, and test results are available for consultations.
  • Act as the primary point of contact for patient enquiries, providing excellent service.
  • Co-ordinate outpatient bookings and communicate scheduling changes.
  • Arrange patient admissions in consultation with consultants and hospital departments.
  • Manage consultations’ private accounts, including invoicing and payment tracking.
  • Ensure health insurance claim forms are completed correctly.
  • Liaise with insurance companies to facilitate payments and resolve billing issues.
  • Work with the self-funding teams regarding self-funding patients.

Who We're Looking For

  • Audio typing is essential however experience of working in a healthcare environment is desirable but not essential
  • Good standard of education.
  • Excellent communication skills.
  • Professional telephone manner.
  • A good knowledge of medical, anatomical and physiological terminology.
  • Knowledge of IT systems.
  • RSA level II or equivalent.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Free onsite parking

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together
  • Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Advertise with us by contacting: [email protected]
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