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Job description
We are seeking an experienced Creative Designer with at least 3 years of agency or in-house experience to join our dynamic Creative team based in Sunderland city centre. The ideal candidate will be a versatile creative thinker, capable of delivering innovative design solutions across multiple disciplines, including both digital and print media.
This role requires a highly motivated individual who can manage multiple projects simultaneously, work efficiently under tight deadlines, and deliver polished, high-quality work that meets briefs accurately. The successful candidate will be confident in leading creative initiatives and thrive both independently and within a collaborative team environment.
As an experienced designer, the role will also involve helping junior designers with their projects and their development alongside the senior members of the team.
Key Responsibilities
- Interpret project briefs to understand requirements and objectives.
- Develop creative concepts and design solutions for a variety of mediums including websites, product graphics, email templates, social media content, and brand campaigns.
- Work within brand guidelines to maintain consistency across all creative outputs.
- Create final artwork and designs on time and within budget.
- Amend designs based on feedback from clients or internal departments.
- Prepare and optimize artwork for digital platforms (web, email, social media) ensuring technical accuracy.
- Prepare print-ready artwork and liaise with printers to ensure quality standards.
- Proofread designs and follow production sign-off procedures.
- Communicate effectively with clients, colleagues, suppliers, and other departments.
- Assist senior team members with project management tasks and supplier coordination.
- Maintain an organized filing system for all work in progress.
- Attend team and project meetings as required.
- Undertake any other duties aligned with the role as necessary.
Required Skills & Qualifications
- Minimum 3+ years professional experience in graphic design within an agency or in-house creative environment.
- Strong portfolio demonstrating exceptional conceptual thinking, colour use, and layout skills across digital and print.
- Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, etc.).
- Solid understanding of web, email, digital design, and print production processes.
- Experience in designing digital assets such as emails and social media graphics.
- Knowledge of photography, filming, and video editing is desirable but not essential.
- Excellent verbal and written communication skills.
- Highly organised, detail-oriented, and able to manage multiple projects under pressure.
- Ability to work independently and collaboratively within a team.
- Professional work ethic with a proactive and flexible approach.
- Confidence presenting ideas clearly and enthusiastically.
Personal Attributes
- Open, engaging, and collaborative with a strong sense of personal ownership.
- Friendly, proactive, positive, and results-driven.
- Exceptional planning and time management skills.
- Calm under pressure with a systematic and creative approach to problem-solving.
- Energetic and tenacious in seeking solutions and information.
Our Values: SMILE
At Hays Travel, our SMILE values shape how we work together and serve our customers:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
Why Work With Us?
Our people are at the heart of everything we do. We offer extensive training programs to support your personal and professional growth and provide opportunities for career progression. Beyond work, we host social events, company parties, and educational trips abroad. Plus, you can enjoy exclusive colleague discounts on your own holiday bookings.
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues and apprentices, conducting DBS checks where relevant.
