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Changing the world of pet food for good
We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.
We’ve got bold plans. Having created an entirely new category in pet food – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.
Together, we’ll change the world of pet food for good.
Our Creative Studio
The Creative Studio is a passionate, collaborative team of makers and thinkers, bringing the tails.com brand to life with creativity, care, and a love of dogs at the heart of everything we do.
Build our brand
We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.
Sound like a team you want to join? Here’s how you’ll make a difference:
The role
We’re looking for a highly organised, detail obsessed and technically aware Creative Traffic & Asset Coordinator to keep our in-house studio running smoothly. You’ll play a key role in how we deliver work at pace and scale – managing creative requests, refining briefs, planning resource, tracking progress and keeping our asset library in top shape.
As the guardian of our creative assets, you’ll know our library inside out, keeping it organised and ready to support delivery. You’ll also lead on brief intake, resourcing and workflow improvements to help the Creative Studio run at its best.
Working closely with the Head of Creative Studio, you’ll keep workflows tight, capacity managed and briefs scoped correctly. You’ll also support freelancer onboarding, documentation and the systems that help our team focus on what they do best – delivering high-impact, brand-led creative across every channel.
This isn’t a traditional project management role. It’s a technically minded, systems-first position designed to enable great creative work through structure, clarity and momentum.
You will be responsible for:
Brief intake & creative workflow
Capacity planning & freelance resourcing
Asset management & file governance
Creative ops & technical support
The skills you’ll bring:
Required Core Technical Proficiencies
What's in it for you?
What’s next?
If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an underrepresented demographic.
Our Commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are underrepresented at Tails.com.
During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.