Credit Control Administrator

Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Join Cotteswold Dairy, one of the UK’s leading independent, family-owned dairies, and become a vital part of our Finance Team, providing maternity cover for ten months.

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Summary

• Monday - Friday
• 37.5 hours per week across five days
• 0900 - 1700

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Why Join Us?

At Cotteswold Dairy, we value teamwork, empathy, and a shared commitment to excellence. By joining our team, you’ll be part of a company that prioritizes its employees and customers, ensuring we remain the first choice for both.

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The Role

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As a Credit Control Administrator, you will play a key role in managing the company’s accounts receivable processes. Your main responsibilities include:

• Facilitating debt collection and improving the debtor aging profile.
• Managing customer accounts and reconciling invoices.
• Handling unallocated cash amounts and resolving account queries.
• Providing account information to internal departments and assisting with reception duties as required.

Essential Skills

• Proven experience in credit control with a good understanding of accounting processes.
• Strong communication skills, both verbal and written, with a professional and clear telephone manner.
• Excellent interpersonal skills and the ability to build strong client relationships.
• Competence in Microsoft Office, particularly Excel, and accounting software.

Desirable Skills

• Knowledge of the dairy industry or similar retail business.
• Familiarity with financial and legal regulations impacting company policies.

Join Cotteswold Dairy Today!