Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Aspen Insurance Group. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Job Title: Credit Control Analyst
Location: London (Hybrid Working, 3 days in office)
Role Type: 12 month FTC
Role Purpose:
To manage and monitor aged debt and premium collections specifically related to delegated authority (Binder) business and Lloyd's placements. This role ensures accurate reconciliation of written versus paid premium, supports audit and reporting processes, and collaborates with underwriting, operations, and offshore teams to resolve discrepancies and improve cash flow.
The role requires close working partnership with our offshore team - Genpact based in India and being responsible for the training and support of this team and being the escalation for unresolved issues.
Ability to improved processes and analyse data to identify and resolve root cause issues will be critical to this position alongside routine credit control activities.
Our Aspen Values are expected to be reflected in the delivery and performance of every role.
Key Responsibilities:
Strategy and Planning:
- Contributes to, monitors and advises on the plan developments and changes in order to ensure relevancy, compliance and optimal delivery
- Determines own work priorities and activities in line with agreed plans to ensure the achievement of the function's objectives
Policy, Process and Procedures:
- Comply with all legal and regulatory requirements to ensure obligations are met
- Contribute to the review and refinement of process, procedures, and systems to continuously improve the efficiency of accounting support and administration activities
- Reconcile cash received against written bordereaux (BDX) at OCC level and identify mismatches
- Support the Lloyd's aged debt reporting process, including enhancements to reporting tools and data structure
- Liaise with brokers and underwriters to resolve aged balances, especially those over 90 days
- Participate in monthly underwriter meetings to review and escalate overdue items
- Suggest improvements to debt collection process
Environmental Awareness/Customer Focus:
- Assist Genpact with internal and external communications
- Provide advice, guidance and information on status
- Maintain strong relationships with stakeholders, including internal (e.g. Internal Audit, Treasury, UWR Services) and external auditors and brokers, to ensure service delivery meets customer expectations
- Develop relationships in line with the business plan for the division to support the achievement of its objectives
Technical Performance:
- Liaise with Genpact to produce quarterly MI pack
- Maintain monthly dialogue with UWS relating to reducing aged debt around assigned lines of business for all entities
- Respond to Genpact Ops centre cases in a timely and professional manner
- Continue to form business relationships with external brokers to aid the collection of premiums
- Liaise with internal finance teams to aid the resolution of queries
- Authorise and approve cash settlements in both credit control and banking environments
People Management:
- Actively coaches and develop more junior/less experienced team members
- Develops own knowledge of standard procedures and processes
- Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice
- Supports others in the team where appropriate to assist in the achievement of their objectives
- Coordinate with offshore teams for cash matching and query resolution
Requirements & Skills:
- Significant experience in all aspects of tasks undertaken by credit control
- Lean / Six Sigma experience desirable
- Insurance industry experience
- Lloyd's of London experience
- Good knowledge of relevant processes that relate to credit control
- Thorough understanding of best practice accounting and regional accounting standards
- Excellent knowledge of relevant accounting software and tools (Subscribe+. CODA, Power BI)
- Highly proficient in MS systems such as Excel
- Good analytical skills
- A high level of numeracy and literacy
- Attention to detail
- Effective time management skills with the ability to manage priorities to meet strict deadlines
- Strong interpersonal and communication skills
- Teamwork - able to collaborate and work flexibly with others
- Ability to work independently and autonomously with minimal supervision
- Problem solving skills
About us:
Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions. We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.
Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.
We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at [email protected] to discuss further.