Credit Control Specialist (12 month FTC)
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ABOUT US
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com
To assist in providing a robust and scalable Credit Control service, expediating cash allocation and debt collection whilst liaising with brokers, underwriters, treasury, Chaucer international offices and outsourced service providers.
As a Team we work to achieve our targets both independently and as a collective and strive to continuously improve Chaucer's debt position month on month.
As a growing company there are opportunities to be involved in various operational initiatives including process improvement, data quality and automation projects.
Under the guidance of the Credit Control Non-Bureau Manager, administer bureau and non-bureau credit control tasks including raising intercompany transfers and outgoing payments
Liaise with brokers, underwriters, treasury, Chaucer international offices and outsource providers involved in the settlement of bureau and non-bureau premium payments.
Monitor and contribute to meeting KPI's in terms of the reduction of aged debt and unallocated cash within Chaucer Group
Actively participate in continuous improvement initiatives to reduce aged debt, unallocated cash and premium queries.
Maintain procedure guides to ensure consistency and clarity within the team. Regularly review and update documentation to reflect best practices and evolving processes.
Assist in the reduction of data quality issues across the Chaucer Group, that impact credit control
Transition towards bureau equivalent services (IPOS / ICOS), preparing the non-bureau service to be part of business as usual within Chaucer group and part of the digitisation of Velonetic processes.
Attend training sessions and other meetings, as and when required
Assist with and undertake tasks as defined by the Credit Control and Non Bureau Manager
Support the CSL and CIC Board's to maintain a corporate culture, policies and procedures that pay due regard to the interests of CSL / CIC customers and treats them fairly at all times.
Some knowledge of the Lloyd's insurance market, an insurance company or broker
Demonstrates flexibility and adaptability in a dynamic environment
Excellent interpersonal skills with the ability to build effective working relationships
Excellent organisational and time management abilities
Collaborative team player with a proactive approach
Self-motivated and able to work independently
Reliable in meeting deadlines and managing workload effectively
High attention to detail with a focus on accuracy
3 'A' Levels or equivalent
Why Join Chaucer?
Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk-from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are.
We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.
We offer:
A flexible hybrid work model that supports individual and team needs.
A diverse, inclusive culture that values people for who they are.
Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.
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