Credit Control - Team Leader

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

What to expect

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too.

The Role

We are looking for a dynamic forward thinking individual to join our busy credit control team. The Team leader will lead, manage and motivate a team of up to 4 direct reports. The Team Leader will be responsible for driving practice group targets, minimising bad debts for the firm globally and improve overall lockup position whilst maintaining strong client relationships. The candidate will need to build and sustain strong relationships with key stakeholders, be able to use various channels of escalations to resolve complex debt.

Ideally you will have gained two to three years’ experience working within a senior or team leader role, ideally within a law firm or a fast paced industry environment and you will be able to demonstrate working with strong leadership and team management skills.

Skills and experience

We are looking for:

• Excellent verbal and written communication skills
• Self-motivated
• Target driven, with the ability to deliver results under pressure
• Identify and implement process improvements
• Ability to build strong relationships with Finance/Internal and external clients using good negotiation and persuasion skills.
• Excellent attention to detail
• Highly organised
• Identify risks and escalate accordingly
• SAP knowledge desirable
• Able to support the business through core business hours (9-5) 35hours per week.
• Recognise training requirements within the team and upskill team members.
• Strong Excel and reporting competencies
• Conduct ledger reviews and provide feedback
• Someone who demonstrates professionalism in all interactions, both internally and externally.

What’s in it for you?

At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We’re fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support
• We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
• We provide experience and opportunity through international and cross-function exposure
• We provide an opportunity to give back through our pro bono work and community engagement
• We help you plan ahead through retirement planning, insurance and assurance

Diversity & Inclusion

At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.

For you,

For your success.

And what's next.