Credit Controller (3 days / 24 hours per week)

Job title: Credit Controller

Reporting to: Head of Finance

Contract: Part Time (3 days per week, can we worked flexibly upon agreement); permanent

Location: Hybrid working - 1 day per week at the B Lab UK office, Whitechapel, London.

Salary: £37,850 - 39,080 FTE (GBP) (pro-rata for part-time) (Salaries are graded against our pay framework and are non negotiable)

Closing date: 21st of September 2025, at 11:59 pm

As part of B Lab UK’s Finance Team, you’ll play a key part in sustaining our mission to drive positive change in business. By ensuring timely payments and supporting purpose-driven businesses throughout the B Corp certification journey, you’ll help ensure our operations run smoothly and effectively.

In this role:

• Ensure timely collection of payments and manage the debt collection process
• Build respectful, positive relationships with clients, responding to invoice and payment queries
• Monitor and report on outstanding debt, making recommendations where appropriate
• Raise invoices and request credit notes
• Work closely with the outsourced accounting team to resolve income allocation queries
• Support improvements in financial systems and contribute to wider Finance team projects

Please refer to the job description for full requirements for this role HERE.

What we’re looking for:

We believe someone who has a few of these is well-suited to exceed in this role. We would love to hear from you if you:

• Professional, confident communicator with strong customer service skills
• Experience using and updating accounting systems (ideally including CRM platforms such as Salesforce)
• Strong Excel/Google Sheets skills and ability to analyse financial data
• Proactive and organised approach, with the ability to work both independently and collaboratively
• Able to handle confidential information with discretion and care
• Polite, respectful, and values-driven in your interactions with colleagues and clients

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

The B Corp movement

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. B Lab UK is the home of the B Corp movement, a community of over 2,500 UK businesses who meet high standards of social and environmental performance, legal accountability, and transparency. Our goal is to transform our economy into one which is inclusive, equitable and regenerative for all people and our shared planet.

Visit our career site to learn more about us!

You can also visit our career site to learn about the application journey you can expect and for full guidance on how to apply! You can also read about the great colleague benefits available if you join our team!

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.