Credit Controller

We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

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Bruntwood

Bruntwood SciTech

Sustainability at Bruntwood

You’ll be based at our Union office in the middle of Manchester City Centre until Mid 2026, the team are then looking to relocate to our Lancastrian office based in Old Trafford - M32 0FP.

Job purpose:

You’ll join a team of Credit Controllers, responsible for the coordination of the cash collection, credit control and ledger management. You’ll manage your own ledger, giving you the autonomy to build relationships with Bruntwood customers.

What you’ll be doing:

• Coordinate the collection of all cash across your ledger to terms outlined.
• Calling/Emailing Customers being the front line of communication.
• Building internal and external relationships.
• Maintain data integrity across systems.
• Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
• Present debt position to asset managers and internal stakeholders.
• Collaborating with commercial account managers to resolve customer queries promptly to ensure a seamless cash collection.
• Producing weekly ledgers to be worked from.
• Managing relationship with our external legal rep for any escalated cases.

What we’re looking for:

• Previous Credit Control experience is important, ideally managing a high volume of accounts (500 - 700 in this role).
• Work closely and collaboratively with the other teams in transactional finance.
• Excellent time and workload management with a high attention to detail.
• Strong communication skills both written and oral and the ability to develop strong business relationships with both internal and external stakeholders.
• Identifies change opportunities and drives innovative ideas through the company.

We really believe that if you’re brilliant to work with, you deserve brilliant things in return:

• 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months so you can take a career break after five years with us
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers
• Enhanced maternity / shared parental leave - 26 weeks fully paid leave
• Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email [email protected] for an update.

If you're interested in applying for the role please don't hesitate as we'll be conducting interviews prior to the closing date.