Credit Controller

About Us:

At Kerv, we leverage the power of technology to help our customers stay ahead. We do this through our brilliant people who focus relentlessly on the customer and their needs, delivering world-class cloud solutions and digital transformation. Launched in July 2020, Kerv is a next-generation ‘customer-first, cloud-first’ provider, created to help customers achieve successful business outcomes in a new digital era.

The finance team is central to partnering with business leaders to provide accurate, timely and quality information to support their growth plans. Our current systems and processes are bespoke and not scalable, it is planned that these will be moved across to Group systems towards the end of 2021 and this role will be at the heart of making this successful.

About The Role:

You will be:

• Reporting to the Head of Revenue and Credit Control
• Working in a fast-moving environment for a PE backed company with a philosophy of building exceptional excellent customer and employee experience
• Working simultaneously on a number of legal entities with responsibility for reduction of aged debt
• A key and visible team member liaising closely with other teams to ensure settlement of client invoices
• a key contributor in the migration and establishment of the new accounting platform and its on-going success

Your Part to Play:

Credit Control

• Manage the monthly credit control cycle to ensure all outstanding debts are collected on a timely basis
• Maintain extensive debtor ledgers across multiple products and in different currencies
• Manage Monthly Statement Runs – building customer relationships with regular email contact, monitoring promise of payments, reporting problem debtors at weekly debtor meetings
• Handle adhoc queries regarding Credit Control and Billing Issues
• Maintain database on accounting system with payment terms, updating addresses, emails etc
• Assist in the AR reconciliations of all bank accounts both GBP and International identifying and resolving any discrepancies
• Assist with month end close and reconciliations
• Assist with cashflow forecasting when necessary
• To engage with a contribute to changes in process as we deliver improvements
• Provide specific cover for team members as needed
• To undertake any ad hoc duties as required by the Head of Revenue and Credit Control or Financial Controller to maintain an efficient and effective Finance team and to assist in the achievement of the team’s KPI’s
• To assist colleagues in other departments with queries

All about You:

• Pro Active person who works well in a team as well as individually
• 2+ years experience in a similar role
• Good telephone manner and ability to communicate effectively at all levels within an organisation
• Be competent managing timelines and working well under pressure.
• Highly organised, dynamic and self-motivated, with a good eye for detail
• Excellent at problem solving skills, using initiative and common sense.
• Strong commercial awareness
• Enjoys working closely with business colleagues integrating financial matters with operational matters
• Mature and professional approach to work

Skills and Attitude

• Excellent attention to detail
• Ability to communicate effectively with the whole company in a consistent and positive manner
• Competence with Outlook and intermediate level of Excel expertise is essential
• Good organisation skills
• Self starter with a willingness to learn and ability to take direction when required

You will live the Kerv values …

• Do The Right Thing
• Build Future
• Think Customer First
• Team Is Everything
• Spread Good Vibes

At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

What We Offer:

• Competitive Salary
• Hybrid working – 2 days in the office, 3 days from home (must be in Cardiff)
• 37.5 hours week
• 25 days holiday per year

• • Health insurance, Sick Pay, Pension Plan and other benefits