CRM Digital Designer

We are looking for a talented and detail-oriented CRM Digital Designer to join our team, working specifically on retail media content for supplier-funded campaigns across one of ITG's major retail clients. This role is ideal for a creative professional with experience in fast-paced, commercially driven environments, where brand alignment and supplier collaboration are key. You'll be producing compelling digital assets that support both the retailer's objectives and the unique branding needs of their suppliers, ensuring cohesive and impactful campaigns across digital touch points.

Key Responsibilities

• Retail Media Asset Creation: Design high-quality digital assets for supplier-funded campaigns including onsite banners, homepage takeovers, email creative, and paid media placements that align with both the retailer and supplier brand guidelines
• Brand and Supplier Alignment: Ensure all visual output reflects the retailer's overarching brand standards while balancing individual supplier brand identities
• Cross-Platform Design: Develop assets that are optimised for various retail media formats and platforms, ensuring responsiveness and consistent user experience
• Client Collaboration: Work closely with internal stakeholders, account managers to interpret briefs, respond to feedback, and deliver high-quality creative within deadlines
• Creative Consistency and Innovation: Maintain a high visual standard across projects while introducing innovative design approaches aligned with the latest digital retail trends
• Asset Management & Versioning: Organise, manage and version out multiple sizes and formats of campaign assets efficiently, using templates and adhering to structured file management processes

Requirements

• Minimum 3 years of digital design experience, ideally within an agency or retail-focused creative team
• Proven track record in creating digital assets for retail media or e-commerce environments, especially supplier-led promotions
• Strong portfolio demonstrating work across banners, emails, product placements, and digital promotional content
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or similar design collaboration tools
• Understanding of HTML/CSS and responsive design best practices
• Excellent communication skills with an ability to interpret complex multi-stakeholder briefs
• Highly organised and adaptable, able to manage multiple concurrent design projects in a fast-moving, commercial setting
• Passion for design, with an interest in retail innovation and digital commerce trends

Work's a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days' holiday + bank holidays - we understand the importance of you getting some down time
• Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme - helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan - claim back the cost of your medical treatments.
• Smart Working Options - spend up to 40% of your working week from home.
• So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy.
• Cycle to Work Scheme - save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day - we're all about giving back... and having lots of fun in the process!
• Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in
• Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.