Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Motorfinity Group Limited. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Are you a hands-on CRM expert with a passion for personalisation, automation, and data-driven marketing? Ready to take ownership of a CRM strategy from the ground up and see your work directly impact business growth?
Motorfinity Group Ltd is on the lookout for a CRM Manager to lead the next evolution of our customer journey. As part of our established marketing team —you’ll have the autonomy to shape, build, and optimise our end-to-end CRM programme as we implement a brand-new Customer Engagement Platform (Force24).
What you’ll be doing
- Own the day-to-day management and strategic development of our CEP (Force24)
- Design, implement and optimise lifecycle journeys—welcome flows, nurture tracks, lapsed lead reactivation, PCP renewal reminders, and more
- Manage and build audience segmentation and personalisation strategies
- Work closely with the marketing and sales teams to align CRM with acquisition and content plans
- Create and deploy engaging, high-performing email and SMS campaigns
- Report on CRM performance metrics—open rates, click-throughs, conversions—and continuously optimise
- Ensure our CRM practices are GDPR compliant and customer-first
- Collaborate cross-functionally (sales, creative, operations, digital) to ensure consistent CX
- Maintain database hygiene and explore new ways to enrich our first-party data
- Act as day-to-day owner of the CRM platform, working closely with Force24 to support implementation, troubleshoot issues, and continuously refine functionality and campaign performance
What we’re looking for
- 2–5 years’ experience in CRM, lifecycle marketing or email communications
- Hands-on experience with CEP or marketing automation tools (e.g. Force24, Dotdigital, Klaviyo, HubSpot, Braze, etc.)
- Skilled in segmentation, testing, and campaign performance analysis
- Experience in marketing automation and/or industries with longer consideration periods (e.g. automotive, financial services, slow-moving consumer goods) is advantageous but not essential
- Strong copywriting skills and an eye for detail
- Commercially minded, curious, and collaborative
- Confident working independently and managing multiple projects
Why join Motorfinity?
- Be part of a fast-growing brand with a clear mission
- Own and shape our CRM vision—your impact will be visible from day one
- Huge opportunity for growth as our data and lifecycle strategies evolve
- Friendly, driven team that values ideas, initiative and autonomy
Ready for a new challenge?
If you’re excited by the opportunity to take ownership of CRM at a growing, customer-focused brand, we’d love to hear from you. Please send your CV and a short cover note to [email protected] including your salary expectations and availability to start. We’re reviewing applications on a rolling basis—so don’t wait!
