Cross Cutting Response Team Manager

Department – Supervision, Policy and Competition

Division – Cross-Cutting Response, Research & Contracts

Salary – National (Edinburgh and Leeds) ranging from £72,100 to £102,100 and London £79,300 to £112,300 pro rata (salary offered will be based on skills and experience)

About The FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Join a collaborative team within the Cross-Cutting Policy and Strategy directorate, which leads key policy initiatives across the FCA. We work to maintain a clear, fair regulatory framework that supports firms and individuals in delivering positive outcomes for consumers and markets.

You’ll work closely with a Head of Department and guide a supportive team, fostering a culture of learning and shared success while delivering on core responsibilities

What will you be doing?

• Leading a team to deliver the consumer strand of the FCA’s five-year strategy and working closely across departments
• Shaping strategic priorities through the development of the Policy Prioritisation Pipeline, supporting clarity and coordination across policy initiatives
• Supporting inclusive reviews such as the report on the mutuals sector landscape, contributing to thoughtful analysis
• Fostering a positive team culture by nurturing diverse talent, encouraging open contributions and creating space for growth and development
• Empowering colleagues through coaching and mentoring, helping individuals thrive in their roles and be ready for future opportunities
• Building trusted relationships across internal and external stakeholders, using influence and collaboration to deliver meaningful outcomes
  
  

What You Will Get From The Role

• Be part of a supportive management team during a time of meaningful change and opportunity
• Lead with purpose on high-impact projects while ensuring steady, day-to-day delivery
• Gain insight into strategic priorities and collaborate with influential voices in finance and regulation
• Shape a team’s direction and help define what success looks like—now and for the future
  
  

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process (to learn more about the Disability Confident Scheme Click Here).

Minimum

• Prior experience supporting and developing team culture through inclusive people leadership and thoughtful guidance
• Prior experience building trusted relationships with senior stakeholders and influencing decisions through clear, collaborative communication
• Prior experience shaping complex policy or strategy work, delivering large programmes with care and adaptability in dynamic environments
  
  

Essential

• Strong analytical thinking, with the ability to absorb new information quickly and communicate insights clearly
• A track record of driving change, encouraging innovation and continuous improvement
• A collaborative approach to influencing, using well-reasoned arguments and adapting flexibly to different perspectives
• Experience managing competing priorities under pressure, with sound judgment and effective escalation when needed
• Self-awareness as a leader, adjusting your style to support team members and foster shared success
• Confidence in interpreting complex data and drawing practical, timely conclusions
• Ability to build trusted relationships with diverse stakeholders and represent the FCA with credibility and care
• Excellent communication skills, able to simplify complex issues and engage a wide range of audiences
  
  

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits Of Working At The FCA

• 28 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection
  
  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Manager- Regulatory
• Advert Closing Date: Midnight 25th September 2025 (please submit your application no later than 11.59pm 24th September 2025)
• CV Review/Shortlist: 26th September 2025
• Interview: w/c 29th September 2025
  
  

When submitting your application, please tailor your CV to highlight how you meet the minimum and essential requirements above

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact Steve Christopher on [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted