Customer Retentions Executive
Company
Location
Tyne And Wear, England, United Kingdom
Posted At
7/15/2025
Advertise with us by contacting: [email protected]
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Description
Customer Retentions Executive - Team Valley, Gateshead
Here at Vertu we have a great opportunity for a Customer Retentions Executive to join our centralised Customer Retentions team!
This is a unique opportunity to join our ever-growing business! Within this role you will be working 40 hours per week, Monday – Friday 9am - 6pm.
£22,000 basic salary with a realistic OTE of £38,000
Within this role you will be contacting our existing customers and maximise car renewal opportunities for our dealerships! You will be responsible for generating appointments both physical and virtual by following a structured contact strategy.
Your main objective is to retain our current customers by providing a first-class customer experience whilst also participating in sales campaigns and promotions that will boost sales penetration and always ensure data quality and FSA compliance.
Previous experience within the Motor Trade is preferred but not essential as full training will be delivered, this role requires tenacity, persistence and confidence to fully reach its potential.
Benefits
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
Here at Vertu we have a great opportunity for a Customer Retentions Executive to join our centralised Customer Retentions team!
This is a unique opportunity to join our ever-growing business! Within this role you will be working 40 hours per week, Monday – Friday 9am - 6pm.
£22,000 basic salary with a realistic OTE of £38,000
Within this role you will be contacting our existing customers and maximise car renewal opportunities for our dealerships! You will be responsible for generating appointments both physical and virtual by following a structured contact strategy.
Your main objective is to retain our current customers by providing a first-class customer experience whilst also participating in sales campaigns and promotions that will boost sales penetration and always ensure data quality and FSA compliance.
Previous experience within the Motor Trade is preferred but not essential as full training will be delivered, this role requires tenacity, persistence and confidence to fully reach its potential.
Benefits
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity and Paternity
Advertise with us by contacting: [email protected]
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