Customer Service Advisor
Company
Location
Worksop, England, United Kingdom
Posted At
7/15/2025
Advertise with us by contacting: [email protected]
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Description
Why Greencore?
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better.
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of £1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
Our Manton 110 site is major picking depot in Worksop, employing more than 200 colleagues and operating a fleet of more than 60 vehicles. The depot serves major convenience retailers in the region
What You'll Be Doing
Working Any 5 from 7
To ensure customers receive outstanding support, whilst ensuring reliability, efficiency and effectiveness of service delivery
We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality.
What You'll Get In Return
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better.
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of £1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
Our Manton 110 site is major picking depot in Worksop, employing more than 200 colleagues and operating a fleet of more than 60 vehicles. The depot serves major convenience retailers in the region
What You'll Be Doing
Working Any 5 from 7
To ensure customers receive outstanding support, whilst ensuring reliability, efficiency and effectiveness of service delivery
- Ensure customer service delivery standards are met to create value added customer engagement and facilitate good working relationships
- Process customer orders, contacting customers and suppliers where necessary to clarify requirements and ensure accuracy
- Prepare, maintain and publish up to date reports, presentations and other documents in line with company policy and standards
- Prioritise activities within the team to deliver productivity and efficiency targets in line with agreed timescales and commitments
- Communicate with Customers and suppliers consistently in line with agreed service standards adhere to business standards
- Ensure all data and reports are produced accurately and within specified timelines to ensure customer requirements are met
We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality.
- Good attention to detail
- Numerate and literate
- Customer service focus
- Excellent computer skills including Microsoft Office
- Ability to analyse, report and interpret data
What You'll Get In Return
- Competitive salary and job-related benefits
- Holidays
- Pension up to 8% matched
- Life insurance up to 4x salary
- Company share save scheme
- Greencore Qualifications
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
- Enhanced parental leave and menopause policies
Advertise with us by contacting: [email protected]
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