Job Introduction
Are you passionate about delivering first class customer service? Do you thrive working in a team in a friendly, fast paced environment? Would you like the chance to make a difference?
We are currently looking for an experienced Customer Service Coordinator to join our friendly team at Tarmac ‘Hub’ in Mountsorrel, Quorn, near to Loughborough, Leicestershire working on a part time basis. This is a great opportunity to join a successful Customer Service team engaging with customers via telephone and email to ensure orders are progressed speedily. Working 8 hrs per day Thursday and Friday 8am – 5pm. Then 4 hours on Wednesday afternoon 1pm-5pm. You will also work occasional Saturday morning on a rota basis (1 in 8).
As well as Loughborough this role is easily accessible from Leicester, Melton Mowbray, Barrow upon Soar, Syston, Shepshed, Coalville, Ashby-de-la-Zouch, Ibstock, Swadlincote, Measham, Tamworth, Atherstone, Hinkley, Nottingham, Derby, Long Eaton, Kegworth, Burton upon Trent and the surrounding areas.
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
Main Responsibilities
Reporting to the Customer Service Supervisor the role of Customer Service Coordinator will work cross-functionally within our Customer Service Team and be the initial point of contact for our customers.
Your role as a Customer Service Coordinator will include:
- Responsibility for customer enquiries via telephone, online and email orders from initial contact through to delivery
