Customer Service & Operations Advisor (FTC)

CompanySpeedy Freight

LocationKnutsford, England, United Kingdom

Posted At2/27/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (56.0%).

Occupation Type

Customer service occupations not elsewhere classified.

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

Department: Branch Customer Service

Location: Speedy Freight- UK

Compensation: £24,000 / year

Description

At Speedy Freight, we provide same-day delivery solutions to businesses across the UK and Europe, handling urgent and time-critical shipments. As part of one of the UK’s leading supply chain networks, we pride ourselves on being reliable, responsive, and customer-focused.

Our mission is simple:
“To be the first choice to deliver – every single time.”

As a Customer Service Advisor, you’ll be at the heart of our operation. You’ll speak to customers, manage bookings, and help ensure deliveries run smoothly from start to finish. This is a great opportunity for someone at entry level who wants to develop communication, sales, and logistics experience.

Key Responsibilities

Taking customer bookings over the phone and entering details into our systems
Speaking with customers to agree pricing and delivery options
Supporting the sales team by booking appointments with potential new customers
Working closely with Customer Services and Sales to meet performance targets

Promoting Speedy Freight’s services to new and existing customers

Managing multiple tasks in a busy, deadline-driven environment

Communicating clearly and professionally with customers and colleagues

Being flexible to support the on-call rota when required

Skills, Knowledge and Expertise

Confident and friendly telephone manner
Good written and spoken English and basic maths skills (GCSE level)
Comfortable using IT systems (Microsoft Word, Excel, Outlook)
Organised, reliable, and able to multitask
Willingness to learn and develop new skills
A positive attitude with a strong focus on customer service

Previous customer service or phone-based experience is helpful but not essential — full training will be provided. If you enjoy speaking to people and working in a fast-moving environment, we’d love to hear from you

Why Join Speedy Freight?

An exciting, varied role with training and development
Friendly, supportive team environment
Stable, permanent position
Opportunity to grow within a national logistics business

Ready to take your first step into the logistics industry?

Benefits

Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking

You will be based in our Mobberley Branch (Knutsford WA16 7QJ) - Covering Stockport and Warrington locations