Customer Service Team Leader - 12 Month FTC

CompanyCHEP

LocationManchester, England, United Kingdom

Posted At11/18/2025

UK Visa Sponsorship Analytics

Occupation Type

Customer service supervisors

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

Customer Service Team Leader

Based in Manchester, Trafford Park – Hybrid (3 days office / 2 days home)

12 Month Fixed Term Contract

As a Customer Service Team Leader, you will be managing a team of talented individuals who are the voice of CHEP. You get excited by leading, coaching and developing a diverse team of Customer Service Executives to ensure we are delivering an exceptional customer experience

.Your team are the first point of contact for all CHEP customer enquiries and complaints, and are very successful in doing so. You will be proud of your new team and excited to see them grow with the business knowing you played a key role in their development!

As our next Customer Service Team Leader, you will play a pivotal role in helping us to continue being the smart choice for our customers by identifying and implementing improved ways of working, and constantly striving to exceed our customers’ needs and expectations. We genuinely care about people, they are our No.1 priority. We are an award winning, market leader and one of the worlds most sustainable logistics organisations. Our culture and people drive this.

Do you offer...?

At least two years customer service experience
At least two years people management experience
Available immediately

The Perks...

Certified Top 17 Global Employers
Excellent career progression
Annual bonus (typically 10%) based on company and individual performance
Company laptop
Flexible and hybrid working
Prime location with excellent transport links
25 days holiday, plus statutory holidays and the option to buy and sell 5 additional days leave each year
Private Medical Insurance
Generous Share Scheme
Volunteer days
Up to 7.5% company pension
Life assurance
Employee Assistance Programme

Interested...?

Apply by submitting an up-to-date CV tailored to this opportunity. We look forward to hearing from you!

As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.