Customer Services and Internal Sales Executive (12 Months Maternity Cover)
Company
Location
Dungannon, Northern Ireland, United Kingdom
Posted At
8/5/2025
Advertise with us by contacting: [email protected]
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Description
Your Challenge
Responsible for providing an efficient, effortless, and exceptional customer service experience. While also providing an Internal Sales Service to nominated customers. Processing and confirming customer orders, queries and complaints, in collaboration with all internal departments and driving the order book Sales.
Your profile
Essential
We provide equal opportunities for everyone and see diversity as our strength. Therefore, we welcome all applicants – regardless of characteristics such as gender, age, background, social status, sexual orientation, religion, or mental and physical abilities. We have set the goal of empowering women and increasing female leader representation. We foster an inclusive work environment and encourage all individuals to apply.
Responsible for providing an efficient, effortless, and exceptional customer service experience. While also providing an Internal Sales Service to nominated customers. Processing and confirming customer orders, queries and complaints, in collaboration with all internal departments and driving the order book Sales.
Your profile
Essential
- Minimum 6 months' experience in a role with administrative related tasks
- PC Literate
- Excellent written and verbal communication skills
- Minimum of a C grade in at least 5 GSCEs, including English Language and Maths
- Work experience in a relevant and up to date role which involves administration and dealing with business customers / sales / clients
- Previous experience of food or a food packaging environment
- Previous experience of SAP
- Export sales/customer services experience
- Internal Sales experience
- Factory location in Northern Ireland, therefore you must have right to work in the UK
- 38 hours per week, Monday to Friday
- Annual salary: £27,500 to £28,500 per annum dependant on experience
- Fully funded Health Cash Plan
- Enhanced Company Sick Pay
- 4% Employer Pension Contributions
- Death in Service Benefit (Salary x 2)
- Enhanced Maternity, Paternity & Adoption Leave
- Profit Related Pay (qualifying conditions applicable)
- 1 additional holiday per annum after 5 years’ service
- Coporate Women in Business membership for all colleagues
- Diversity Mark Bronze Accredited workplace
- Plus many more including Charity Commitee and Social Events across the year
We provide equal opportunities for everyone and see diversity as our strength. Therefore, we welcome all applicants – regardless of characteristics such as gender, age, background, social status, sexual orientation, religion, or mental and physical abilities. We have set the goal of empowering women and increasing female leader representation. We foster an inclusive work environment and encourage all individuals to apply.
Advertise with us by contacting: [email protected]
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