Customer Success Manager

CompanySuper Benji

LocationOxford, England, United Kingdom

Posted At1/28/2026

UK Visa Sponsorship Analytics

Occupation Type

Business associate professionals not elsewhere classified.

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

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Description

Customer Success Manager

Location: Oxford (full time in office)

Start date: ASAP (immediate start preferred)

Join us on a mission to redefine B2B sales

At Super Benji, we’re reshaping how businesses build relationships at scale. Benji, our AI-powered sales assistant, helps teams send smarter, more personalised outbound messages on autopilot. We’re building a new category of relational selling, combining hyper-personalisation, AI, and automation to help companies grow with heart.

We’re a lean, fast-growing AI startup and one of Oxford’s most exciting teams. We’re looking for a Customer Success Manager who is technically confident, commercially aware, and thrives in fast-moving, client-facing environments.

What you’ll be doing:

Own customer onboarding, taking customers from kickoff to live campaigns quickly
Design, configure, and optimise outbound campaigns inside Benji
Act as a technical partner to customers, translating goals into practical setups and explaining how things work
Varied days - switching between customer calls, campaign builds, and problem-solving

Feed customer insight back into product, GTM, and leadership

Help shape customer success processes and playbooks as we scale

This role will suit someone who:

Has experience in tech, Customer Success, Solutions, Sales, Sales Engineering, or GTM-focused roles
Is technically confident and enjoys setting things up and learning new tools
Is comfortable working with AI tools, automation, and SaaS platforms
Thrives in fast-moving environments with lots of context switching
Has a commercial mindset and enjoys helping sales teams and customers win
Enjoys building things from scratch in an ambitious, early-stage startup

What we offer:

Performance-based bonuses and equity options - share in the value you help create
A fun, collaborative, high-momentum environment
Shared working space at Grassroots, Oxford
A chance to join early and shape the culture, systems, and GTM motion of a category-defining startup
Direct access to the founder and leadership team - your impact will be immediate and visible

We’d love to hear from you. Hit the Apply button, tell us why you’re excited about Benji and let’s talk.

Industry: Business Intelligence Platforms

Employment Type: Full-time