Customs Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our growing Customs team based in Felixstowe is looking for a Customs Coordinator to support with customs clearances for our Aerospace customers.

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

This role follows a Monday to Friday shift pattern, with working hours from 09:00 to 17:30.

WHAT ARE YOU GOING TO DO?

• Accurately complete import and export customs declarations in accordance with customer instructions and current regulations.
• Ensure all job files are maintained and updated with precise data entry into customs systems.
• Act as the first point of contact for customer queries, ensuring all issues are addressed and resolved within 24 hours.
• Ensure accurate filing, archiving, and maintenance of all Import and Export documentation.
• Maintain full compliance with all relevant documentation standards and ensure updates are accurately reflected across CEVA systems.
• Build and maintain strong, professional relationships with customers to support regulatory compliance, foster account growth, and drive continuous improvement.
• Support and participate in compliance audits.
• Stay up to date with HMRC and other statutory requirements to ensure compliance.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will need to come with experience working in a Customs or Import role and be confident working in a role that services a large and varied customer base. You will need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi-task in a fast-paced environment whilst maintaining accuracy and attention to detail. You will also be IT literate, comfortable using different systems to process customs entries, and able to quickly adapt to new software and tools while ensuring precise and accurate data handling.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.