Customs Coordinator

Are you a detail-driven customs professional ready to take the next leap in your logistics career? We're seeking an experienced and motivated Customs Coordinator to support our import/export operations and ensure seamless compliance with HMRC and AEO protocols.

Your role

Working as part of the Forwarding Team, you will be at the heart of our customs operations, ensuring the accurate and timely movement of goods while keeping our organisation and clients compliant with all regulations.

Your day-to-day will involve:

• Coordinating import and export entries using HMRC systems
• Lodging ENS Declarations for carriers within required timescales
• Liaising with our terminals to ensure all imports and exports are manifested and all Terminal Operator functions are completed, as per Borderforce requirements
• Performing regular compliance checks in line with AEO requirements
• Handling customs matters swiftly, meeting strict SLA deadlines
• Delivering exceptional service to internal and external stakeholders
• Representing the company at Border Force visits, customer sites, and industry events as needed

What you'll bring

You’ll have:

• A minimum Level 3 qualification in Customs
• Exceptional attention to detail and accuracy—compliance is everything
• Strong prioritisation and time management skills under pressure
• Proficiency in MS Office (Excel & Outlook essential), Descartes, and Destin8
• A can-do attitude with the ability to work both independently and in a team
• A full UK driving licence and access to your own vehicle

Who are we?

As one of the UK’s leading shipping and freight forwarders, we provide a comprehensive portfolio of services by land and sea, including chartering, agency, logistics, customs, forwarding and marine services throughout the UK. We take pride in the service we offer to meet the individual needs of our customers.

What we can offer you

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

• 22 days holiday per annum (plus bank holidays)
• Matched Contribution Pension up to 10%
• Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers
• Commitment to learning and personal development
• We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required

If you believe you have the skills and experience we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you!