D365 CE Functional Consultant

CompanyEmpiric

LocationUnited Kingdom

Posted At12/8/2025

UK Visa Sponsorship Analytics

Occupation Type

Biochemists and biomedical scientists

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£45,900 (£23.54 per hour)

Occupation rate applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Empiric. For the most up-to-date job details, please visit the official website by clicking "Apply Now."

Description

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing)

Positions: 3

Location: Remote

Engagement Type: Long-term Contract

Overview

We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play a key role in designing, configuring, and delivering advanced real-time marketing capabilities for a global transformation program.

Responsibilities

• Lead functional design, configuration, and implementation of CIJ Real-Time Marketing

• Set up real-time events, triggers, and event-based conditions

• Build advanced real-time segments (behavioral, event-driven, attribute-based)

• Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions

• Configure brand profiles, compliance profiles, consent centers, and subscription centers

• Build personalized email, SMS, and WhatsApp templates using dynamic content and rules

• Define KPIs, analytics requirements, and journey performance reporting

• Facilitate workshops, gather requirements, and translate needs into functional specifications

• Support UAT, user training, release documentation, and go-live activities

Required Skills & Experience

• 3+ years of experience in Dynamics 365 Marketing / Customer Insights Journeys

• Strong understanding of RTM features: events, segments, branching journeys, orchestration

• Hands-on experience with goals, suppression rules, exit criteria, and compliance logic

• Proficiency in building multi-channel templates (email/SMS/WhatsApp) with personalization

• Strong analytical ability to interpret journey insights and optimize performance

• Excellent communication, documentation, and workshop facilitation skills

• Ability to collaborate effectively with technical teams, stakeholders, and business users