D365 Excellence Manager

Thame, England, United Kingdom

8/7/2025

Internal Job Title: D365 Excellence Manager (6month FTC)

Business: Lucy Electric (EMS)

Location: Thame, Oxfordshire

Job Reference No: 4179

Job Purpose:

The position is responsible for creating and maintaining an integrated Master Production Schedule (MPS) that aligns customer demand with production, procurement, logistics, and inventory strategies. This role plays a central part in ensuring operational efficiency and service delivery by driving coordination across all departments that impact or are impacted by the production schedule.

Business Overview:

Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.

Job Context:

As a key member of the Operations / Supply Chain team, this position operates at the intersection of multiple departments including manufacturing, sales, engineering, procurement, logistics, and customer service. The role requires a strategic thinker and change agent who can challenge the status quo, foster cross-functional alignment, and lead continuous improvement efforts in planning and associated processes. This position plays a pivotal role in aligning supply capabilities with business demand in a dynamic, deadline-driven environment.

Job Dimensions:

• Owns and maintains the Master Production Schedule (MPS) for [Site/Region/Business Unit]
• Facilitates cross-functional scheduling meetings and conflict resolution processes
• Leads scheduling process improvement initiatives across departments
• Provides key inputs for S&OP and demand/supply planning processes
• Reports on and improves performance KPIs such as schedule adherence, capacity utilization, and on-time delivery
• Works with ERP planning systems to ensure data accuracy and schedule visibility
• Drives change management and supports system enhancements
  
  

Key Accountabilities:

Master Scheduling & Planning

• Develop and maintain a forward-looking MPS based on demand forecasts, customer orders, and resource availability.
• Optimize production flow and inventory levels while ensuring on-time customer delivery.
  
  

Cross-Functional Collaboration

• Serve as the scheduling point of contact for production, engineering, procurement, customer service, and logistics teams.
• Align stakeholders around schedule changes, priorities, and issue resolution.
  
  

Process Improvement & Change Management

• Identify and implement improvements in scheduling processes and governance.
• Lead cross-functional initiatives that improve schedule accuracy, responsiveness, and transparency.
  
  

System & Data Management

• Maintain accuracy and consistency of schedule data in ERP system (Dynamics 365).
• Collaborate with IT and system administrators to enhance planning and reporting capabilities.
  
  

Performance Monitoring

• Monitor and report on key scheduling KPIs.
• Analyse variances and recommend corrective actions
  
  

Qualifications, Knowledge, And Experience

Education:

• Batchelor’s degree in Supply Chain Management, Business, Engineering or a related field.
  
  

Experience:

• 5 to 7 year’s experience in production planning, master scheduling or supply chain management in a discrete manufacturing environment
  
  

Technical Skills:

• Proficiency in ERP/MRP systems (e.g., SAP, Oracle, Microsoft Dynamics 365).
• Strong Excel and Data Analysis skills
• Familiarity with demand planning, capacity planning and inventory control.
  
  

Certifications (Preferred):

• APICS CPIM, CSCP, or equivalent supply chain certification.
  
  

Soft Skills:

• Excellent communication, facilitation, and interpersonal skills.
• Strong analytical and problem-solving ability.
• Proven ability to influence cross-functional teams and drive change.
• Detail-oriented with a big-picture mindset.
  
  

Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today!