Data Analyst

Data Analyst

📍Location: Harlow, Essex

💼Salary: £40,000-45,000 per annum

🕒 Full-time: Permanent | 35 hours per week | 9am-5pm

Job summary:

To provide the business and its clients with a trusted, single source of data, with outputs that are easy to use & understand; integrated across all our products and services.

Your tasks centre around understanding the business’s processes and data/reporting needs, translating them into actionable data frameworks, and outputs (dashboard/reports) to facilitate insightful analysis for strategic decision-making across the business. Once these are in place, you will compliment these outputs with analysis and commentary on the trends and potential implications thereof.

Your expertise in problem solving, data analysis, interpretation and presentation will be crucial in maximising the value of our data assets, thereby optimising business processes, uncovering growth opportunities, and boosting operational efficiency.

Our team mission: Data powered, impact focused, driving remarkable journeys.

What you’ll do:

• Analyse different performance metrics across the assigned business unit, producing meaningful reporting outputs that will allow for data driven insights and engagement;
• Providing data insights and commentary on trends and their potential implications for performance, problem-solving and planning.
• Present and explain data and associate insights in non-technical terms and engaging with stakeholders at any level;
• Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel;
• Participate in efforts to design, build, and develop rapid proof-of-concept (PoC) data solutions and dashboards/reporting;
• Be aware of the overall company data strategy, and contribute to the ideas and delivery of the team and business units ‘Must Win Battle’;
• Analyse data needs across systems and processes utilised across the business, coordinating or supporting new data/change requests;
• Work with clients to understand their data requirements and what’s required from their dashboards and reports;
• Produce bespoke queries/data extracts for stakeholders to enrich them with information in order to answer questions, address problems or make decisions;
• Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects;
• Support colleagues and provide training on new reporting, telephony and data processes and procedures;
• Real time monitoring of the telephony supervisor dashboards, supporting the business with monitoring and achieving their KPI’s.

What you’ll bring:

Skills and Competencies

• Ability to work with various data modelling techniques and strategies including Kimble/Inmon, Data-Mesh etc. Apply knowledge of basic principles, methods and practices to simple and moderately complex assignments.
• Organised and able to prioritise work to meet deadlines and provide a high-quality output.
• The right combination of analytical, technical and commercial awareness to manage the conflicting needs of different stakeholders. Engaging with others to ensure understanding and desired outcome.
• A confident self-starter, with the ability to build effective relationships, positively influencing colleagues and clients to become a ‘trusted advisor’.
• Good attention to detail when working with data, figures or outputs. Being able to spot anomalies and issues quickly and effectively to identify root cause or patterns of interest.
• Natural problem solver, understanding challenges and issues faced by users, to propose and work through solutions.

Personal attributes

• Resilient under pressure and comfortable in a changeable environment.
• With drive and determination to achieve goals, seeks to understand and resolve problems and show initiative.
• Good communicator with people at all levels, including the ability to communicate complex technical information to non-technical users.

What we’re looking for:

Essential:

• Demonstrated experience in working with Data and Excel;
• Ability to create and present recommendations, dashboards and reports;
• Proficiency in MS Office (Excel – utilising Pivot Tables and Pivot Charts);
• Experience utilising business systems and how they interact with each other and the users.

Preferred:

• Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration;
• Experience with SQL, PowerBI, Tableau etc;
• Experience of cloud data solutions (AWS, Google, Microsoft Azure), AWS preferred.

Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK.

Join AutoProtect Group and Shape the Future:

Are you ready to be part of an innovative company that's transforming the automotive industry? At AutoProtect Group, we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users.

Our diverse business includes four key branches:

• AutoProtect: Recognised for its outstanding warranties and value-added insurance products.
• Shine!: Our expert, BSI Kitemarke and carbon neutral mobile vehicle repair network.
• DealTrak: A cutting-edge software platform connecting automotive finance providers with their customers.
• iComply: Specialised compliance consultancy serving the automotive sector.

We offer our products directly to consumers through online sales channels, ensuring affordability and accessibility. With an agile, efficient team, we're well-positioned to respond to market demands and introduce new products when the time is right. Our mission is to sustain our impressive growth for years to come, and we invite you to be a part of our journey.

Discover our vision and values at Careers - Our Vision (autoprotect.co.uk) and get an insider’s view of life at AutoProtect Group on our LinkedIn Life page.

Ready to make your mark?

Apply now by sending your CV to: [email protected] and join us in driving innovation and success in the automotive industry!

Please note we are not working with agencies at this time.